# Display name is garbled when sending chat

**URL:** <https://devforum.zoom.us/t/display-name-is-garbled-when-sending-chat/88669>\
**Category:** Windows\
**Created:** [May 19, 2023, 7:34am UTC](https://devforum.zoom.us/t/display-name-is-garbled-when-sending-chat/88669 "2023-05-19T07:34:06Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![r-nakayama](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/r-nakayama/32/45668_2.png) [@r-nakayama](https://devforum.zoom.us/u/r-nakayama)\
**Post date:** [May 19, 2023, 7:34am UTC](https://devforum.zoom.us/t/display-name-is-garbled-when-sending-chat/88669/1 "2023-05-19T07:34:06Z")

</div>

**Description**  
When using the Meeting SDK (Windows C++) to let a guest user with a Japanese display name enter the room and send a chat during a ZOOM meeting, the display name part of the chat notification to the Windows client application user is garbled.

**Which Windows Meeting SDK version?**  
zoom-sdk-windows-5.12.8.10282

**Screenshots**  
_ **Alphabet** _  
Display screen name is “hogehoge”.

![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/5/e57c3c18639e4ecb47149b81b03e16848b1e7771.png)

_ **Japaneese** _  
Dipslay screen name is “ほげほげ”  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/8/c8cae7941ab3c8ddf253ac784849658d8d2c13f9.png)

**Source Code**

_ **Join Meeting** _

```auto
// Get screen input value
std::wstring meetingNo = ui.leMeetingNo->text().remove(QRegExp("\\s")).toStdWString();
std::wstring meetingPass = ui.leMeetingPass->text().toStdWString();
m_meetingWorkflow = new MeetingWorkflow();// ※MinutesDataAquisitionDialog::closeEventで削除
// Join meeting as Guest
ZOOM_SDK_NAMESPACE::tagJoinParam joinParam;
joinParam.userType = ZOOM_SDK_NAMESPACE::SDK_UT_WITHOUT_LOGIN;
ZOOM_SDK_NAMESPACE::JoinParam4WithoutLogin& withoutloginParam = joinParam.param.withoutloginuserJoin;
withoutloginParam.meetingNumber = _wtoi64(meetingNo.c_str());
withoutloginParam.vanityID = NULL;

// ★Set screen name
wchar_t screenName[] = L"hogehoge"; 
// this is garbled
// wchar_t screenName[] = L"ほげほげ";

withoutloginParam.userName = screenName;
withoutloginParam.psw = meetingPass.c_str();
withoutloginParam.hDirectShareAppWnd = NULL;
withoutloginParam.customer_key = NULL;
withoutloginParam.webinarToken = NULL;
withoutloginParam.isDirectShareDesktop = false;
withoutloginParam.isVideoOff = true;
withoutloginParam.isAudioOff = true;

ZOOM_SDK_NAMESPACE::SDKError err = m_meetingWorkflow->joinMeeting(joinParam);

```

_ **Send Chat** _

```auto
err = m_MeetingWorkflow->GetChatController()->SendChatMsgTo(chatmsg, userId, ZOOMSDK::SDKChatMessageType_To_Individual);

```

Thanks!

---

<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [May 22, 2023, 3:48am UTC](https://devforum.zoom.us/t/display-name-is-garbled-when-sending-chat/88669/2 "2023-05-22T03:48:38Z")

</div>

> [@r-nakayama](#):
>
> ` L"ほげほげ"`

Hi @r-nakayama ,

I’ve tried this and didn’t managed to replicate it.  
However there was a prompt in visual studio to enable unicode, which I enabled.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/9/09ba64297e18da016690a65eba4a62be42fec377.jpeg)

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/a/9/a92858dd82cf27fa047e5544facfb7873a51a731.jpeg)

---

<div class="post-metadata">

**Author:** ![r-nakayama](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/r-nakayama/32/45668_2.png) [@r-nakayama](https://devforum.zoom.us/u/r-nakayama)\
**Post date:** [May 22, 2023, 5:20am UTC](https://devforum.zoom.us/t/display-name-is-garbled-when-sending-chat/88669/3 "2023-05-22T05:20:19Z")

</div>

Thank you for providing the information @chunsiong.zoom .

I didn’t write it in the content of the post, but the recipient of the garbled chat uses the ZOOM Windows client app.  
Could this be having an effect?

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/1/e1d009652f76fb037012a81f34d60eff1163b792.png)

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/9/1/91ee817a782928fcfc5d5a71026ba1749fc2a30a.png)

---

<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [May 22, 2023, 5:35am UTC](https://devforum.zoom.us/t/display-name-is-garbled-when-sending-chat/88669/4 "2023-05-22T05:35:51Z")

</div>

@r-nakayama ,

I see it now, let me raise this

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/2/0219f696195eb2dd5745de3144f11587a18ee725.png)

---

<div class="post-metadata">

**Author:** ![r-nakayama](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/r-nakayama/32/45668_2.png) [@r-nakayama](https://devforum.zoom.us/u/r-nakayama)\
**Post date:** [May 22, 2023, 5:52am UTC](https://devforum.zoom.us/t/display-name-is-garbled-when-sending-chat/88669/5 "2023-05-22T05:52:14Z")

</div>

Thanks @chunsiong.zoom .

I think we are in a similar situation.  
Is there any workaround for my app…?

---

<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [June 13, 2023, 3:01am UTC](https://devforum.zoom.us/t/display-name-is-garbled-when-sending-chat/88669/6 "2023-06-13T03:01:34Z")

</div>

@r-nakayama ,

This should have been resolved in newer version of the SDK (5.14) and Zoom Client (5.14.8).  
I’ve just tested it, and it works fine.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 13, 2023, 1:02pm UTC](https://devforum.zoom.us/t/display-name-is-garbled-when-sending-chat/88669/7 "2023-07-13T13:02:04Z")

</div>

Closed on July 13, 2023, 1:02pm UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
