# Does chatbot markdown support mail links (mailto:user@domain.com)

**URL:** <https://devforum.zoom.us/t/does-chatbot-markdown-support-mail-links-mailto-user-domain-com/80224>\
**Category:** Chat\
**Created:** [December 13, 2022, 2:57pm UTC](https://devforum.zoom.us/t/does-chatbot-markdown-support-mail-links-mailto-user-domain-com/80224 "2022-12-13T14:57:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![conor.mccarthy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/conor.mccarthy/32/44322_2.png) [@conor.mccarthy](https://devforum.zoom.us/u/conor.mccarthy)\
**Post date:** [December 13, 2022, 2:57pm UTC](https://devforum.zoom.us/t/does-chatbot-markdown-support-mail-links-mailto-user-domain-com/80224/1 "2022-12-13T14:57:38Z")

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I want to include a link in a chatbot message which includes a mailto: link  
I have tried formatting it as a standard html link, e.g.  
[mailto:helpdesk@openblend.com|helpdesk@openblend.com](mailto:helpdesk@openblend.com%7Chelpdesk@openblend.com)  
but it doesn’t work.  
Is there any support for this in the Zoom markdown?

thanks

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [December 13, 2022, 4:30pm UTC](https://devforum.zoom.us/t/does-chatbot-markdown-support-mail-links-mailto-user-domain-com/80224/2 "2022-12-13T16:30:13Z")

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Hi @conor.mccarthy , this is a good question! Can you please share your full json example for [the chat message](https://marketplace.zoom.us/docs/guides/chatbots/send-edit-and-delete-messages/) (with sensitive info removed) so I can look into what’s possible?

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**Author:** ![conor.mccarthy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/conor.mccarthy/32/44322_2.png) [@conor.mccarthy](https://devforum.zoom.us/u/conor.mccarthy)\
**Post date:** [January 9, 2023, 10:28am UTC](https://devforum.zoom.us/t/does-chatbot-markdown-support-mail-links-mailto-user-domain-com/80224/3 "2023-01-09T10:28:13Z")

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Hi @gianni.zoom.

Please ignore this request - we have removed the functionality in question from our chatbot.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [January 17, 2023, 6:25pm UTC](https://devforum.zoom.us/t/does-chatbot-markdown-support-mail-links-mailto-user-domain-com/80224/4 "2023-01-17T18:25:42Z")

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Thanks for following up, please let me know if you try to retest this.