# Domain is not valid

**URL:** <https://devforum.zoom.us/t/domain-is-not-valid/91873>\
**Category:** App Marketplace\
**Created:** [July 15, 2023, 10:55pm UTC](https://devforum.zoom.us/t/domain-is-not-valid/91873 "2023-07-15T22:55:54Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![ubaidparvez4](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ubaidparvez4/32/50279_2.png) [@ubaidparvez4](https://devforum.zoom.us/u/ubaidparvez4)\
**Post date:** [July 15, 2023, 10:55pm UTC](https://devforum.zoom.us/t/domain-is-not-valid/91873/1 "2023-07-15T22:55:54Z")

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Hello, we are currently having problems adding and verifying the application. We have completed all the previous steps and done the verification, but we cannot add the application.

Screenshots:

> **[app hosted at ImgBB](https://ibb.co/rMY5Csb)**
>
> Image app hosted in ImgBB

> **[validate hosted at ImgBB](https://ibb.co/W2mtFR2)**
>
> Image validate hosted in ImgBB

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**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [July 17, 2023, 6:20pm UTC](https://devforum.zoom.us/t/domain-is-not-valid/91873/2 "2023-07-17T18:20:16Z")

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Hello @ubaidparvez4 whats the name of the App Please?

Regards, Kwaku

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**Author:** ![ubaidparvez4](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ubaidparvez4/32/50279_2.png) [@ubaidparvez4](https://devforum.zoom.us/u/ubaidparvez4)\
**Post date:** [July 17, 2023, 11:08pm UTC](https://devforum.zoom.us/t/domain-is-not-valid/91873/3 "2023-07-17T23:08:45Z")

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Hello @kwaku.nyante , the name of app is Incio.

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**Author:** ![ubaidparvez4](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ubaidparvez4/32/50279_2.png) [@ubaidparvez4](https://devforum.zoom.us/u/ubaidparvez4)\
**Post date:** [August 1, 2023, 4:17pm UTC](https://devforum.zoom.us/t/domain-is-not-valid/91873/4 "2023-08-01T16:17:34Z")

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Hello, is there any informations on this as we still cant solve this problem? We got backend and frontend separated on two domains.

@Is there anyone that we contact for support to solve this as its important? We also dont have like regular callback urls as we also passing the userid in url, and to access zoom integration its allowed just for logged users so we dont have any public route?

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**Author:** ![ubaidparvez4](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ubaidparvez4/32/50279_2.png) [@ubaidparvez4](https://devforum.zoom.us/u/ubaidparvez4)\
**Post date:** [August 3, 2023, 2:14pm UTC](https://devforum.zoom.us/t/domain-is-not-valid/91873/5 "2023-08-03T14:14:30Z")

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Hello, any updates on this @kwaku.nyante ?

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**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [August 3, 2023, 9:24pm UTC](https://devforum.zoom.us/t/domain-is-not-valid/91873/6 "2023-08-03T21:24:55Z")

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Hello,

Thank you for reaching out in relation to Our Domain Validation process, the next steps will be sent to you via DM. Please refer to our domain validation resource: [Domain Validation Explanation](https://devforum.zoom.us/t/domain-validation-explanation/87699) for any further questions you may have about the process.

Thank you.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 15, 2023, 8:56am UTC](https://devforum.zoom.us/t/domain-is-not-valid/91873/7 "2023-08-15T08:56:38Z")

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