# Domain Validation Error after adding DNS TXT record

**URL:** <https://devforum.zoom.us/t/domain-validation-error-after-adding-dns-txt-record/111986>\
**Category:** Domain Validation\
**Created:** [June 14, 2024, 6:17pm UTC](https://devforum.zoom.us/t/domain-validation-error-after-adding-dns-txt-record/111986 "2024-06-14T18:17:05Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![h.g](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/h.g/32/57536_2.png) [@h.g](https://devforum.zoom.us/u/h.g)\
**Post date:** [June 14, 2024, 6:17pm UTC](https://devforum.zoom.us/t/domain-validation-error-after-adding-dns-txt-record/111986/1 "2024-06-14T18:17:05Z")

</div>

Hello,

I’ve followed the instructions on adding a TXT record to my domain, but I am failing the TXT check.

I want a clarification on where we are adding the TXT record? Say my domain name is `myzoomapp.com`. Given the following instructions:

 ![Screenshot 2024-06-14 at 2.14.56 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/c/4cc4a2b4199c2c026f465bc5212d40cf24ee5b6c.png)

I added this TXT record to `zoom-domain-verification.myzoomapp.com` because the “Name / Host / Alias” column said `zoom-domain-verification`.

Is this wrong? Should I just be adding the TXT record to `myzoomapp.com`? (Without the prefix `zoom-domain-verification`)

---

<div class="post-metadata">

**Author:** ![h.g](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/h.g/32/57536_2.png) [@h.g](https://devforum.zoom.us/u/h.g)\
**Post date:** [June 14, 2024, 6:33pm UTC](https://devforum.zoom.us/t/domain-validation-error-after-adding-dns-txt-record/111986/2 "2024-06-14T18:33:04Z")

</div>

Update: I’ve also added the TXT record to `myzoomapp.com`

Still does not pass verification. Could someone assist on this? Thank you!

---

<div class="post-metadata">

**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [June 17, 2024, 9:12am UTC](https://devforum.zoom.us/t/domain-validation-error-after-adding-dns-txt-record/111986/3 "2024-06-17T09:12:51Z")

</div>

Hello,

Thank you for reaching out in relation to Our Domain Validation process, the next steps will be sent to you via DM. Please refer to our domain validation resource: [Domain Validation Explanation](https://devforum.zoom.us/t/domain-validation-explanation/87699) for any further questions you may have about the process.

Thank you.

---

<div class="post-metadata">

**Author:** ![jmckenty](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jmckenty/32/57715_2.png) [@jmckenty](https://devforum.zoom.us/u/jmckenty)\
**Post date:** [June 20, 2024, 5:57am UTC](https://devforum.zoom.us/t/domain-validation-error-after-adding-dns-txt-record/111986/4 "2024-06-20T05:57:50Z")

</div>

Kwaku, can you share with the rest of us what was done to resolve this?

Many thanks!

Josh McKenty

---

<div class="post-metadata">

**Author:** ![jarek](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jarek/32/49146_2.png) [@jarek](https://devforum.zoom.us/u/jarek)\
**Post date:** [June 20, 2024, 9:18am UTC](https://devforum.zoom.us/t/domain-validation-error-after-adding-dns-txt-record/111986/5 "2024-06-20T09:18:46Z")

</div>

I have the same issue. Could You provide information how to fix it?

Thanks,  
Jarek

---

<div class="post-metadata">

**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [June 20, 2024, 3:43pm UTC](https://devforum.zoom.us/t/domain-validation-error-after-adding-dns-txt-record/111986/6 "2024-06-20T15:43:17Z")

</div>

The TXT record has to be added exactly as it shows, the system cannot verify it if it does not include the whole zoom verify message. If you are still having issues create another post and I can reach out via DM.

Regards, Kwaku
