# Domain validation not working after trying **URL:** \ **Category:** App Marketplace\ **Created:** [February 5, 2024, 8:45pm UTC](https://devforum.zoom.us/t/domain-validation-not-working-after-trying/103252 "2024-02-05T20:45:41Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![peterekhator](https://avatars.discourse-cdn.com/v4/letter/p/4af34b/32.png) [@peterekhator](https://devforum.zoom.us/u/peterekhator)\ **Post date:** [February 5, 2024, 8:45pm UTC](https://devforum.zoom.us/t/domain-validation-not-working-after-trying/103252/1 "2024-02-05T20:45:41Z")
**Domain validation not working** @elisa.zoom The option to add a root directory is not possible. Please can you provide alternatives with adding a CNAME or TXT in our zone or do a manual review? Thank you. ---
**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\ **Post date:** [February 6, 2024, 3:21pm UTC](https://devforum.zoom.us/t/domain-validation-not-working-after-trying/103252/2 "2024-02-06T15:21:23Z")
Hello, Thank you for reaching out in relation to Our Domain Validation process, the next steps will be sent to you via DM. Please refer to our domain validation resource: [Domain Validation Explanation](https://devforum.zoom.us/t/domain-validation-explanation/87699) for any further questions you may have about the process. Thank you. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [February 9, 2025, 6:57am UTC](https://devforum.zoom.us/t/domain-validation-not-working-after-trying/103252/3 "2025-02-09T06:57:56Z")
Closed on February 9, 2025, 6:57am UTC This topic was automatically closed 368 days after the last reply. New replies are no longer allowed.