# Empty device list

**URL:** <https://devforum.zoom.us/t/empty-device-list/124020>\
**Category:** Zoom Rooms\
**Created:** [January 6, 2025, 4:54pm UTC](https://devforum.zoom.us/t/empty-device-list/124020 "2025-01-06T16:54:53Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![momin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/momin/32/50060_2.png) [@momin](https://devforum.zoom.us/u/momin)\
**Post date:** [January 6, 2025, 4:54pm UTC](https://devforum.zoom.us/t/empty-device-list/124020/1 "2025-01-06T16:54:53Z")

</div>

“/v2/devices” returns empty list.  
I have 5 devices at admin portal. one device is online.  
I have Pro zoom account.  
When I add new device using Rest API. it returns one device, but later, it returns empty device list again.  
Please help.

---

<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [January 7, 2025, 3:45pm UTC](https://devforum.zoom.us/t/empty-device-list/124020/2 "2025-01-07T15:45:42Z")

</div>

Hi @momin  
Thanks for reaching out to us and welcome to the Zoom Developer Community!  
Have you been able to return a list of devices in your account?  
If not, could you share the response body or error that you are getting please

---

<div class="post-metadata">

**Author:** ![momin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/momin/32/50060_2.png) [@momin](https://devforum.zoom.us/u/momin)\
**Post date:** [January 10, 2025, 6:52am UTC](https://devforum.zoom.us/t/empty-device-list/124020/3 "2025-01-10T06:52:20Z")

</div>

Hi, Elisa, here is response from api.  
{  
“page\_size”: 0,  
“page\_number”: 0,  
“page\_count”: 0,  
“total\_records”: 0,  
“next\_page\_token”: “”,  
“devices”:   
}

---

<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [January 10, 2025, 6:16pm UTC](https://devforum.zoom.us/t/empty-device-list/124020/4 "2025-01-10T18:16:09Z")

</div>

@momin have you tried passing any of the query params available in your request URL? such as device type or device status ?

---

<div class="post-metadata">

**Author:** ![momin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/momin/32/50060_2.png) [@momin](https://devforum.zoom.us/u/momin)\
**Post date:** [January 17, 2025, 5:28am UTC](https://devforum.zoom.us/t/empty-device-list/124020/5 "2025-01-17T05:28:42Z")

</div>

I have tried passing query parameters such as device type and status, but I am still not getting the devices

---

<div class="post-metadata">

**Author:** ![momin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/momin/32/50060_2.png) [@momin](https://devforum.zoom.us/u/momin)\
**Post date:** [January 24, 2025, 2:53pm UTC](https://devforum.zoom.us/t/empty-device-list/124020/6 "2025-01-24T14:53:10Z")

</div>

Hi, Elisa, Pls help me with this issue.

---

<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [January 27, 2025, 6:12pm UTC](https://devforum.zoom.us/t/empty-device-list/124020/8 "2025-01-27T18:12:23Z")

</div>

Hi @momin  
I am sending you a DM  
please follow up there