# Enable functionality - separate recording files **URL:** \ **Category:** Video SDK\ **Tags:** recording\ **Created:** [March 3, 2024, 2:08pm UTC](https://devforum.zoom.us/t/enable-functionality-separate-recording-files/104946 "2024-03-03T14:08:09Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![ashley1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ashley1/32/57169_2.png) [@ashley1](https://devforum.zoom.us/u/ashley1)\ **Post date:** [March 3, 2024, 2:08pm UTC](https://devforum.zoom.us/t/enable-functionality-separate-recording-files/104946/1 "2024-03-03T14:08:09Z")
Can a Zoom employee enable separate recording files on my account as per [Video SDK - Authorize](https://developers.zoom.us/docs/video-sdk/auth/#payload)? What I _actually_ care about is 1 video file and separate audio files really, but can handle any combination available. P.S. It feels odd to use a public forum to get access to a feature after paying for access to Zoom credits/recording functionality. ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [March 4, 2024, 6:00am UTC](https://devforum.zoom.us/t/enable-functionality-separate-recording-files/104946/2 "2024-03-04T06:00:12Z")
@ashley1 this needs to be turned on by support > **[Video SDK - web - Cloud recording](https://developers.zoom.us/docs/video-sdk/web/recording/#recording-options)** > > The Zoom Developer Platform is an open platform that allows third-party developers to build applications and integrations upon Zoom’s video-first unified communications platform. I’ll can PM you and help you out on this. ---
**Author:** ![kambria\_mods](https://avatars.discourse-cdn.com/v4/letter/k/c4cdca/32.png) [@kambria\_mods](https://devforum.zoom.us/u/kambria_mods)\ **Post date:** [May 28, 2024, 10:18am UTC](https://devforum.zoom.us/t/enable-functionality-separate-recording-files/104946/3 "2024-05-28T10:18:13Z")
Hi @chunsiong.zoom , we have similar problem here. Could you please support us? 1. We already registered the Video SDK Pay As You Go plan (account [tecd\_platform@kambria.io](mailto:tecd_platform@kambria.io)) 2. We are working with Video recording feature of Video SDK and see this bug ZoomVideoSDKError\_Session\_No\_Rights 3. Following Zoom instructions on website, we submitted the Contact form in May 15 but no response since then. 4. Our team also created a topic in this Forum but no response either 🤣 Could you take a look and help us solve this issue? We really appreciate your support 🙏. Kambria team. ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [May 29, 2024, 12:04am UTC](https://devforum.zoom.us/t/enable-functionality-separate-recording-files/104946/4 "2024-05-29T00:04:25Z")
@kambria_mods , First you will need to have a Video SDK cloud recording plan in place. Second, I can turn on the individual recording for you from my end. Do note that recording charges are different when individual recording is turned on. ---
**Author:** ![kambria\_mods](https://avatars.discourse-cdn.com/v4/letter/k/c4cdca/32.png) [@kambria\_mods](https://devforum.zoom.us/u/kambria_mods)\ **Post date:** [May 29, 2024, 3:42am UTC](https://devforum.zoom.us/t/enable-functionality-separate-recording-files/104946/5 "2024-05-29T03:42:36Z")
@chunsiong.zoom I have some confusion, could you help clarify? 1. The “Video SDK cloud recording plan” you mention, is it the “Zoom Video SDK Recording” add-on $100 per month 2. But the Pay as you go plan we registered already includes Video SDK Cloud Recording Storage $0.5/GB? Thank you for your instructions. Kambria team. ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [May 29, 2024, 3:59am UTC](https://devforum.zoom.us/t/enable-functionality-separate-recording-files/104946/6 "2024-05-29T03:59:31Z")
@kambria_mods , Just as a litmus test, are you able to do normal cloud recording right now? ---
**Author:** ![kambria\_mods](https://avatars.discourse-cdn.com/v4/letter/k/c4cdca/32.png) [@kambria\_mods](https://devforum.zoom.us/u/kambria_mods)\ **Post date:** [June 5, 2024, 4:13am UTC](https://devforum.zoom.us/t/enable-functionality-separate-recording-files/104946/7 "2024-06-05T04:13:26Z")
Hi @chunsiong.zoom , our Dev team checked and confirmed Not yet, we are still not able to do normal cloud recording. Pls help take a look, thank you. Note that our account is [tecd\_platform@kambria.io](mailto:tecd_platform@kambria.io) with Video SDK Pay As You Go plan. ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [June 6, 2024, 6:13am UTC](https://devforum.zoom.us/t/enable-functionality-separate-recording-files/104946/8 "2024-06-06T06:13:43Z")
@kambria_mods if you are not able to do a normal cloud recording, it means that you do not have a cloud recording plan in place.