# Enable RTMS for App ID --

**URL:** <https://devforum.zoom.us/t/enable-rtms-for-app-id/147051>\
**Category:** Realtime Media Streams\
**Created:** [October 7, 2026, 5:57pm UTC](https://devforum.zoom.us/t/enable-rtms-for-app-id/147051 "2026-10-07T17:57:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Nes](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nes/32/77144_2.png) [@Nes](https://devforum.zoom.us/u/Nes)\
**Post date:** [October 7, 2026, 5:57pm UTC](https://devforum.zoom.us/t/enable-rtms-for-app-id/147051/1 "2026-10-07T17:57:27Z")

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Hi Zoom team, please enable Realtime Media Streams for our app:

- App: “XTAL”, General app, user-managed. App ID --. Developer Pack is active on the account.
- Scopes added: `meeting:read:meeting_audio`, `meeting:read:meeting_transcript`
- Event subscription (webhook) saved for `meeting.rtms_started` and `meeting.rtms_stopped`; auto-start “Start for all meetings users own” selected
- App installed and authorized by the host user; “Share realtime meeting content with apps” is On at account and meeting level

Problem: when the authorized user hosts a meeting (Zoom desktop client), `meeting.rtms_started` never fires, and in Account Settings → Zoom Apps → “Auto-start apps that access shared realtime meeting content”, the app selector shows “No Data”. Could you please enable RTMS on the backend for this app/account? Thank you!

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**Author:** ![michael.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael.zoom/32/37213_2.png) [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\
**Post date:** [October 8, 2026, 12:18am UTC](https://devforum.zoom.us/t/enable-rtms-for-app-id/147051/2 "2026-10-08T00:18:48Z")

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Realtime Media Streams does not need to be specifically enabled, we’re investigating a possible caching bug that is preventing this app from being selected in the web settings.

We connected with @Nes directly about his app. Apps need to be authorized at the level they intend to be deployed to auto start; install an app across the account to set it at the account-level app selector for auto-start.