# Enable RTMS for development App SFDC 24 - Consultant

**URL:** <https://devforum.zoom.us/t/enable-rtms-for-development-app-sfdc-24-consultant/145875>\
**Category:** API and Webhooks\
**Created:** [August 25, 2026, 3:37am UTC](https://devforum.zoom.us/t/enable-rtms-for-development-app-sfdc-24-consultant/145875 "2026-08-25T03:37:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Abdus](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/abdus/32/49552_2.png) [@Abdus](https://devforum.zoom.us/u/Abdus)\
**Post date:** [August 25, 2026, 3:37am UTC](https://devforum.zoom.us/t/enable-rtms-for-development-app-sfdc-24-consultant/145875/1 "2026-08-25T03:37:33Z")

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**API Endpoint(s) and/or Zoom API Event(s)**  
Zoom API Events: meeting.rtms\_started, meeting.rtms\_stopped, meeting.rtms\_interrupted  
RTMS WebSocket signaling (event subscription endpoint: wss://ws.zoom.us)

**Description**  
I’m building a user-managed General App (Development mode) on a Pro (Licensed) account, using RTMS to receive live meeting transcript data

Setup completed on my side:

- Account setting “Share realtime meeting content with apps” is ON (Account Settings → Zoom Apps)
- The app is installed on my account via Local Test
- Granted scopes: meeting:read:meeting\_audio, meeting:read:meeting\_transcript, meeting:read:meeting\_video, meeting:read:meeting\_chat, meeting:read:meeting\_screenshare, rtms:read:rtms\_started, rtms:read:rtms\_stopped, rtms:read:rtms\_interrupted, meeting:update:participant\_rtms\_app\_status, user:read:user
- My WebSocket event connection to wss://ws.zoom.us authenticates successfully and stays connected

**Error?**  
No error message — the app simply does not appear under Account Settings → Zoom Apps → “Auto-start apps that access shared realtime meeting content” (the dropdown shows no eligible apps), and meeting.rtms\_started never fires during meetings, even with live captions enabled and transcribing.

**How To Reproduce**  
Start a meeting as host (same account that owns the app), with captions/transcription enabled

1. Authentication: OAuth user-managed General App, Development mode; event delivery via WebSocket subscription
2. Result: other event delivery works, the WebSocket authenticates, but no RTMS events arrive and the app is not listed in the auto-start dropdown

Could you please enable RTMS backend access for this app and account? Happy to provide the Client ID and Account ID via DM. Thank you!

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**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [August 26, 2026, 12:21am UTC](https://devforum.zoom.us/t/enable-rtms-for-development-app-sfdc-24-consultant/145875/2 "2026-08-26T00:21:30Z")

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@Abdus there is no developer pack active on your account.

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