# enableHardwareAcceleration API not working

**URL:** <https://devforum.zoom.us/t/enablehardwareacceleration-api-not-working/65779>\
**Category:** Web\
**Created:** [March 14, 2022, 1:58pm UTC](https://devforum.zoom.us/t/enablehardwareacceleration-api-not-working/65779 "2022-03-14T13:58:59Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![shoaib](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/shoaib/32/28580_2.png) [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Post date:** [March 14, 2022, 1:59pm UTC](https://devforum.zoom.us/t/enablehardwareacceleration-api-not-working/65779/1 "2022-03-14T13:59:00Z")

</div>

`mediaStream.enableHardwareAcceleration(true)` always resolves to `false` which I think means is its failed to enable hardware acceleration.

Is the API not supported yet?

**Which Web Video SDK version?**  
1.2.0

**Device :**

- Device: Macbook Pro
- OS: macOS 11.6.1
- Browser: Chrome, Firefox

---

<div class="post-metadata">

**Author:** ![vic.yang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vic.yang/32/24656_2.png) [@vic.yang](https://devforum.zoom.us/u/vic.yang)\
**Post date:** [March 21, 2022, 2:36am UTC](https://devforum.zoom.us/t/enablehardwareacceleration-api-not-working/65779/2 "2022-03-21T02:36:41Z")

</div>

Hey @shoaib

Thanks for your feedback.

The `hardware acceleration` is a prerequisite for enabling 720P, Video SDK Web can only support Intel or Nvidia graphic cards on Windows platform. So the `mediaStream.enableHardwareAcceleration` always return `false` on macOS. We are working on the solution for other platforms. Please stay tuned.

Thanks  
Vic

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 20, 2022, 12:37pm UTC](https://devforum.zoom.us/t/enablehardwareacceleration-api-not-working/65779/3 "2022-04-20T12:37:22Z")

</div>

Closed on April 20, 2022, 12:37pm UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
