# Enabling Cloud Storage for Video SDK account

**URL:** <https://devforum.zoom.us/t/enabling-cloud-storage-for-video-sdk-account/72517>\
**Category:** Video SDK\
**Tags:** recording\
**Created:** [July 19, 2022, 8:48pm UTC](https://devforum.zoom.us/t/enabling-cloud-storage-for-video-sdk-account/72517 "2022-07-19T20:48:57Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![seanadkinson](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/seanadkinson/32/39554_2.png) [@seanadkinson](https://devforum.zoom.us/u/seanadkinson)\
**Post date:** [July 19, 2022, 8:48pm UTC](https://devforum.zoom.us/t/enabling-cloud-storage-for-video-sdk-account/72517/1 "2022-07-19T20:48:57Z")

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Hi there,

I have a Pay-as-you-Go Video SDK account, and it says to Contact Sales to enable Cloud Recording Storage, but they sent me here for clarification.

How do I enable Cloud Recording Storage? Do I need to signup for a separate Plan to enable it, even though I’ve already input my billing information for the Pay-as-you-Go account?

If so, how do the restrictions on the account work? For example, if I sign up for a Pro plan, it has a limit of 9 licensed users. Does that limit the unique users that can use my Video SDK app? For the 5gb of Cloud Recording Storage, can I delete old recordings (or move them to my server), so that future meetings will still be recorded?

Thanks,  
Sean

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**Author:** ![michael.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael.zoom/32/37213_2.png) [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\
**Post date:** [July 26, 2022, 2:14am UTC](https://devforum.zoom.us/t/enabling-cloud-storage-for-video-sdk-account/72517/2 "2022-07-26T02:14:30Z")

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Hi Sean, welcome to the Zoom DevForum 👋

Sorry for the confusion and the bouncing around for an answer. You won’t need a separate account.

What you’re seeing there are some Meetings account factors unrelated to your Video SDK account. With cloud recording, your Video SDK **account** has a storage capacity but it’s not tied to individual users. You can have as many concurrent sessions/recordings as you’d like.

You can certainly manage/delete old recordings to move to external storage. Specifically, the [session.recording\_completed event](https://marketplace.zoom.us/docs/api-reference/video-sdk/events/#/paths/session.recording_completed/post) is helpful to listen for recordings which are finished processing. You can then delete recordings using the [Video SDK cloud recording REST API](https://marketplace.zoom.us/docs/api-reference/video-sdk/methods/#tag/Cloud-Recording/operation/recordingDelete).

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**Author:** ![michel.kana](https://avatars.discourse-cdn.com/v4/letter/m/f07891/32.png) [@michel.kana](https://devforum.zoom.us/u/michel.kana)\
**Post date:** [July 30, 2022, 8:44am UTC](https://devforum.zoom.us/t/enabling-cloud-storage-for-video-sdk-account/72517/3 "2022-07-30T08:44:41Z")

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I am having a similar issue. I have a Pay-as-you-Go Video SDK account. When trying to record using a JWT app, we get the following error:  
{  
“type”: “INVALID\_OPERATION”,  
“reason”: “The account of the meeting disabled the cloud recording”  
}  
Where should I enable cloud recording for my Video SDK account?

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**Author:** ![Matt10](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/matt10/32/69095_2.png) [@Matt10](https://devforum.zoom.us/u/Matt10)\
**Post date:** [July 8, 2025, 4:01pm UTC](https://devforum.zoom.us/t/enabling-cloud-storage-for-video-sdk-account/72517/4 "2025-07-08T16:01:09Z")

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I ran into the same issue as Michel (“The account of the meeting disabled the cloud recording” - see post [here](https://devforum.zoom.us/t/the-account-of-the-meeting-disabled-the-cloud-recording-video-sdk/73336/3)).

After several conversations with Zoom support, I found that the Video SDK Pay As You Go (PAYG) plan requires the “Zoom Video SDK Recording” add-on to use cloud recording. This add-on costs $100/month and you can sign up at the bottom of the [Developer Pricing](https://zoom.us/pricing/developer) page. The sign-up page says you get 30000 recording minutes free, with overages costing $0.015 per recording minute, as well as 1 TB of free storage.

Note: The Video SDK Universal Credit plan allows you to use cloud recording right away, with the minutes/storage billed against your credits. However, unlike the PAYG plan, there is no free usage tier so estimate costs carefully.