# Enabling Tracking Fields usage in Webinar records

**URL:** <https://devforum.zoom.us/t/enabling-tracking-fields-usage-in-webinar-records/139345>\
**Category:** Marketplace Admins\
**Created:** [December 8, 2025, 5:45pm UTC](https://devforum.zoom.us/t/enabling-tracking-fields-usage-in-webinar-records/139345 "2025-12-08T17:45:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![FDecDev](https://avatars.discourse-cdn.com/v4/letter/f/6de8d8/32.png) [@FDecDev](https://devforum.zoom.us/u/FDecDev)\
**Post date:** [December 8, 2025, 5:45pm UTC](https://devforum.zoom.us/t/enabling-tracking-fields-usage-in-webinar-records/139345/1 "2025-12-08T17:45:24Z")

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I’m trying to set up tracking fields for my account. I get the following error message when I try to make the API call, [https://api.zoom.us/v2/tracking\_fields](https://api.zoom.us/v2/tracking_fields)

Invalid access token, does not contain scopes:[tracking\_field:write:tracking\_field:admin].

When I go to my marketplace app, and try to add the tracking\_field scopes, they are not present. Meaning I’m not able to even search for them in the scope list.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/0/d04ae755e236e771610293dcd51616174bdf9530.png)

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/e/ee20b06ed2d0b6dee2e5af33ca0ce2b0251ad561.png)

All of the other Tracking Field posts on this forum point to a support link that no longer exists (it just redirects to the API default page).

Could a working link detailing how to create Tracking Fields be provided to me? If I still need to add the Tracking Field scopes, could I be instructed on how I can add the scopes to my marketplace app?

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [December 9, 2025, 5:57pm UTC](https://devforum.zoom.us/t/enabling-tracking-fields-usage-in-webinar-records/139345/2 "2025-12-09T17:57:47Z")

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Hi @FDecDev  
Thanks for reaching out to us!  
Can you please confirm that you have a Business or Education plan in your account  
Here is a support link on the topic  
[Managing scheduling tracking fields](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067020&_ics=1765302975394&irclickid=~ahc62ZX073UWXV0WYZOWMDEyusxyusACvxzvwlmkh961USIyrnkb&_gl=1*1npp6zr*_gcl_au*MTUwNDU4NTI2MC4xNzY0MDA5MzU2LjE4MTQ2NzI2ODYuMTc2NTIyNTk1MC4xNzY1MjI1OTQ5*_ga*NDIyNjAwNDQ4LjE3NjQwMTM0NjU.*_ga_L8TBF28DDX*czE3NjUzMDI0OTkkbzIxJGcxJHQxNzY1MzAyOTc1JGo2MCRsMCRoMA)..

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**Author:** ![FDecDev](https://avatars.discourse-cdn.com/v4/letter/f/6de8d8/32.png) [@FDecDev](https://devforum.zoom.us/u/FDecDev)\
**Post date:** [January 2, 2026, 3:32pm UTC](https://devforum.zoom.us/t/enabling-tracking-fields-usage-in-webinar-records/139345/3 "2026-01-02T15:32:36Z")

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This post has not been solved. I was away on vacation when you replied.

Confirmed Business account.:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/3/e3c8a2e9739b1b277c2d1156c3ff0650976cab79.png)

With the instructions you provided, step 2 isn’t possible, because I don’t have a **Scheduling Tracking Fields** link as an option. When I click on the scheduling tracking fields link in the instructions, I get an Access Restricted message.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/5/25ff000820ad882b7656fc67146df6e4b91fb62f.png)

Further assistance would be appreciated.

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<div class="post-metadata">

**Author:** ![FDecDev](https://avatars.discourse-cdn.com/v4/letter/f/6de8d8/32.png) [@FDecDev](https://devforum.zoom.us/u/FDecDev)\
**Post date:** [January 9, 2026, 3:46pm UTC](https://devforum.zoom.us/t/enabling-tracking-fields-usage-in-webinar-records/139345/4 "2026-01-09T15:46:39Z")

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Hello,

Is there any update on this topic?

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [January 14, 2026, 4:57pm UTC](https://devforum.zoom.us/t/enabling-tracking-fields-usage-in-webinar-records/139345/5 "2026-01-14T16:57:40Z")

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> [@elisa.zoom](#):
>
> Managing scheduling tracking fields

Hi @FDecDev  
Thanks for reaching out back to us!  
I will send you a DM to get more details about your account and help you enable this on my end
