# Error 2014 5002, No active call process

**URL:** <https://devforum.zoom.us/t/error-2014-5002-no-active-call-process/114624>\
**Category:** React Native\
**Created:** [July 30, 2024, 8:53am UTC](https://devforum.zoom.us/t/error-2014-5002-no-active-call-process/114624 "2024-07-30T08:53:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![vikram.kodag](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vikram.kodag/32/58832_2.png) [@vikram.kodag](https://devforum.zoom.us/u/vikram.kodag)\
**Post date:** [July 30, 2024, 8:53am UTC](https://devforum.zoom.us/t/error-2014-5002-no-active-call-process/114624/1 "2024-07-30T08:53:38Z")

</div>

I am trying to integrate “@zoom/react-native-videosdk” version 1.11.0 in my one of the React-native CLI project. I have followed the official documents for the implementation.

React-native version 0.74.3  
iOS Simulator iPhone 15 Pro Max ( iOS 17.5)

> **[Video SDK - React Native - Get started](https://developers.zoom.us/docs/video-sdk/react-native/1.11.0/get-started/)**
>
> The Zoom Developer Platform is an open platform that allows third-party developers to build applications and integrations upon Zoom’s video-first unified communications platform.

I have created account in Zoom app market place, created app and got the `ZOOM_APP_KEY` and `ZOOM_APP_SECRET`

The setup is done the Zoom SDK is getting initialising successfully.

But when I click on Join Meeting I am getting below error

Error 2014 5002  
AVAudioSession\_iOS.mm:1192 AudioSessionGetProperty (temp\_kMXSessionProperty\_HasEchoCancelledInput) failed with error: -50  
AVAudioSession\_iOS.mm:1192 AudioSessionGetProperty (temp\_kMXSessionProperty\_HasEchoCancelledInput) failed with error: -50  
AVAudioSession\_iOS.mm:1192 AudioSessionGetProperty (temp\_kMXSessionProperty\_HasEchoCancelledInput) failed with error: -50  
No active call process.

I have tried to run the Zoom Expo sample app

> **[GitHub - zoom/VideoSDK-ReactNative-Quickstart: This is a sample application that demonstrates how...](https://github.com/zoom/VideoSDK-ReactNative-Quickstart)**
>
> This is a sample application that demonstrates how to use the Zoom Video SDK in a React Native application.

but giving the same error

[AudioSession] AVAudioSession\_iOS.mm:1192 AudioSessionGetProperty (temp\_kMXSessionProperty\_HasEchoCancelledInput)  
failed with error: -50  
[zoomexpo] Error 2014 5002  
[AudioSession] AVAudioSession\_iOS.mm:1192 AudioSessionGetProperty (temp\_kMXSessionProperty\_HasEchoCancelledInput)  
failed with error: -50  
[AudioSession] AVAudioSession\_iOS.mm:1192 AudioSessionGetProperty (temp\_kMXSessionProperty\_HasEchoCancelledInput)  
failed with error: -50  
[AudioSession] AVAudioSession\_iOS.mm:1192 AudioSessionGetProperty (temp\_kMXSessionProperty\_HasEchoCancelledInput)  
failed with error: -50  
[zoomexpo] No active call process.

**After Token decoded I am getting below data**  
{  
“iat”: 1722328736,  
“cloud\_recording\_option”: 1,  
“app\_key”: “\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*”,  
“role\_type”: 1,  
“exp”: 1722411536,  
“tpc”: “TestMeeting”,  
“version”: 1,  
“user\_identity”: “miL3PUN6vv”  
}

**Config Data**  
config = {  
sessionName: “TestMeeting”,  
roleType: “1”,  
sessionPassword: “”,  
displayName: “testVik”,  
sessionIdleTimeoutMins: 10,  
};

**Passing data to join session**

zoom  
.joinSession({  
sessionName: config.sessionName,  
sessionPassword: config.sessionPassword,  
token: token,  
userName: config.displayName,  
audioOptions: { connect: true, mute: true, autoAdjustSpeakerVolume: false },  
videoOptions: { localVideoOn: true },  
sessionIdleTimeoutMins: config.sessionIdleTimeoutMins,  
})

Am I missing any configuration? or any specific parameter I am missing to join zoom meeting.

Can any one please help me?

Thank you in Advance

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<div class="post-metadata">

**Author:** ![ekaansh.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ekaansh.zoom/32/55004_2.png) [@ekaansh.zoom](https://devforum.zoom.us/u/ekaansh.zoom)\
**Post date:** [August 8, 2024, 12:07pm UTC](https://devforum.zoom.us/t/error-2014-5002-no-active-call-process/114624/2 "2024-08-08T12:07:13Z")

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Hi @vikram.kodag, I believe you’ve created a Markeplace app and gotten the `ZOOM_APP_KEY` and `ZOOM_APP_SECRET` which is different from the Video SDK credentials. You’ll have to create a new account from the [Video SDK purchase page](https://zoom.us/pricing/developer) as described in our doc: [Video SDK - Get credentials](https://developers.zoom.us/docs/video-sdk/get-credentials/) and use those credentials instead.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 29, 2024, 8:54am UTC](https://devforum.zoom.us/t/error-2014-5002-no-active-call-process/114624/3 "2024-08-29T08:54:30Z")

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