# Error 2031 Zoom Phone not enabled

**URL:** <https://devforum.zoom.us/t/error-2031-zoom-phone-not-enabled/71508>\
**Category:** Phone\
**Created:** [July 1, 2022, 6:42am UTC](https://devforum.zoom.us/t/error-2031-zoom-phone-not-enabled/71508 "2022-07-01T06:42:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![puneeth.ranganath](https://avatars.discourse-cdn.com/v4/letter/p/ecccb3/32.png) [@puneeth.ranganath](https://devforum.zoom.us/u/puneeth.ranganath)\
**Post date:** [July 1, 2022, 6:42am UTC](https://devforum.zoom.us/t/error-2031-zoom-phone-not-enabled/71508/1 "2022-07-01T06:42:21Z")

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While trying to access Zoom Phone API using OAUTH I am getting the below error:  
{  
“code”: 2031,  
“message”: “Zoom Phone has not been enabled for this account.”  
}  
I have verified that the account has a phone plan enabled and the OAUTH app has the required scopes added. Can you please check and help me with this?

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 7, 2022, 9:39pm UTC](https://devforum.zoom.us/t/error-2031-zoom-phone-not-enabled/71508/2 "2022-07-07T21:39:53Z")

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HI @puneeth.ranganath

Thanks for reaching out to the Zoom Developer Forum! I am happy to help here!  
Are you still having this issue?

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**Author:** ![puneeth.ranganath](https://avatars.discourse-cdn.com/v4/letter/p/ecccb3/32.png) [@puneeth.ranganath](https://devforum.zoom.us/u/puneeth.ranganath)\
**Post date:** [July 11, 2022, 6:02am UTC](https://devforum.zoom.us/t/error-2031-zoom-phone-not-enabled/71508/3 "2022-07-11T06:02:37Z")

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@elisa.zoom No I have sorted this issue. Thanks.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 11, 2022, 1:58pm UTC](https://devforum.zoom.us/t/error-2031-zoom-phone-not-enabled/71508/4 "2022-07-11T13:58:25Z")

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Amazing! @puneeth.ranganath  
Let us know if you need anything else!

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 11, 2022, 1:58pm UTC](https://devforum.zoom.us/t/error-2031-zoom-phone-not-enabled/71508/5 "2022-07-11T13:58:40Z")

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Closed on July 11, 2022, 1:58pm UTC