# Error 403 in Closed Caption API

**URL:** <https://devforum.zoom.us/t/error-403-in-closed-caption-api/58343>\
**Category:** API and Webhooks\
**Created:** [October 4, 2021, 10:40am UTC](https://devforum.zoom.us/t/error-403-in-closed-caption-api/58343 "2021-10-04T10:40:47Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [October 6, 2021, 10:10pm UTC](https://devforum.zoom.us/t/error-403-in-closed-caption-api/58343/7 "2021-10-06T22:10:49Z")

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@ajesina @chrislim @karoamir

Thank you for reporting this, I’ve since reached out to our engineering team for a root cause. I’ll let you know what I hear.

In the future, if you encounter an urgent issue, please submit a ticket. You can submit a ticket by navigating to our [Developer Support Center](https://devsupport.zoom.us/).

(ZOOM-313734)

Thanks,  
Max

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