# Error authorizing app with Admin user

**URL:** <https://devforum.zoom.us/t/error-authorizing-app-with-admin-user/28163>\
**Category:** API and Webhooks\
**Created:** [August 25, 2020, 7:52pm UTC](https://devforum.zoom.us/t/error-authorizing-app-with-admin-user/28163 "2020-08-25T19:52:25Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![snp](https://avatars.discourse-cdn.com/v4/letter/s/35a633/32.png) [@snp](https://devforum.zoom.us/u/snp)\
**Post date:** [August 25, 2020, 7:52pm UTC](https://devforum.zoom.us/t/error-authorizing-app-with-admin-user/28163/1 "2020-08-25T19:52:25Z")

</div>

**Description**  
I have an OAuth app set up for testing with some account level scopes. I am unable to authorize the app with an Admin user.

**Error**  
You cannot authorize the app.You cannot install the app because you don’t have the required permissions. Please contact your IT administrator for permission and try again.  
Error for: View all users’ history and channels (scopes imchat:read:admin, user:read:admin)

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

---

<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 25, 2020, 7:52pm UTC](https://devforum.zoom.us/t/error-authorizing-app-with-admin-user/28163/2 "2020-08-25T19:52:29Z")

</div>

Hey @snp

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂

Checkout these related threads that may have the answer you are looking for:

> [@You cannot authorize the app zoom get api call](https://devforum.zoom.us/t/-/13126):
>
> Description You cannot install the app because you don’t have the required permissions. Please contact your IT administrator for permission and try again. Error View sub account’s Dashboard data View and manage sub account’s user meetings Which App Type (OAuth / Chatbot / JWT / Webhook)? OAUTH Which Endpoint/s? [https://api.zoom.us/v2/metrics/meetings](https://api.zoom.us/v2/metrics/meetings) How To Reproduce (If applicable) Steps to reproduce the behavior: Request URL / Headers (without credentials) / Body See error Screens…

> [@Admin scopes via OAuth?](https://devforum.zoom.us/t/-/12149):
>
> Is there a way to enable \*:admin scopes via an OAuth app? The account generating the OAuth app and authorizing it, has access to various features like Dashboard, Users, etc, (but is not a full admin). I am unable to use the API endpoints for those things as I can’t pick any \*:admin scopes during app creation.

> [@App Authorization - sharing outside the developer account](https://devforum.zoom.us/t/-/9316):
>
> Description Hi there, I’d like to ask for clarification regarding the App authorization process. What I’m trying to achieve is: having a shareable link available for anyone with a google account, that asks the user to grant permissions for my App (basically the standard OAuth flow as described in API docs) being able to create a meetings on behalf of these users. It works fine for my developer account, however, I’m getting an error (You cannot authorize the app) when I try to share the link …

If these threads did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,  
DeveloperBot

---

<div class="post-metadata">

**Author:** ![snp](https://avatars.discourse-cdn.com/v4/letter/s/35a633/32.png) [@snp](https://devforum.zoom.us/u/snp)\
**Post date:** [August 25, 2020, 7:56pm UTC](https://devforum.zoom.us/t/error-authorizing-app-with-admin-user/28163/3 "2020-08-25T19:56:40Z")

</div>

Those threads does not help resolve the problem for me.

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 25, 2020, 9:35pm UTC](https://devforum.zoom.us/t/error-authorizing-app-with-admin-user/28163/4 "2020-08-25T21:35:20Z")

</div>

Hey @snp,

Can you please provide a screenshot of the issue?

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![snp](https://avatars.discourse-cdn.com/v4/letter/s/35a633/32.png) [@snp](https://devforum.zoom.us/u/snp)\
**Post date:** [August 25, 2020, 10:17pm UTC](https://devforum.zoom.us/t/error-authorizing-app-with-admin-user/28163/6 "2020-08-25T22:17:19Z")

</div>

Hi Tommy,

Here is the screenshot:

 ![Auth error](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/4/4f7f8e65c4816ab58065380e2a98bc70462d9c1e.png)

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 26, 2020, 12:27am UTC](https://devforum.zoom.us/t/error-authorizing-app-with-admin-user/28163/7 "2020-08-26T00:27:42Z")

</div>

Hey @snp,

That error means the user installing the app does not have the [respective permission](https://zoom.us/role#/):

 ![Screen Shot 2020-08-25 at 6.27.20 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/d/d2cad42944539b02f156fe22c4766f41e785a0e6.png)

Please try giving that user permission and let me know if that fixes the issue. 🙂

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![snp](https://avatars.discourse-cdn.com/v4/letter/s/35a633/32.png) [@snp](https://devforum.zoom.us/u/snp)\
**Post date:** [August 26, 2020, 7:30pm UTC](https://devforum.zoom.us/t/error-authorizing-app-with-admin-user/28163/9 "2020-08-26T19:30:18Z")

</div>

That was it. Thanks Tommy.

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 27, 2020, 4:22pm UTC](https://devforum.zoom.us/t/error-authorizing-app-with-admin-user/28163/10 "2020-08-27T16:22:28Z")

</div>

You are welcome! 🙂

-Tommy

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 27, 2020, 2:22am UTC](https://devforum.zoom.us/t/error-authorizing-app-with-admin-user/28163/11 "2020-09-27T02:22:30Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
