# Error code 100035000 when join from browser **URL:** \ **Category:** Meetings\ **Created:** [February 19, 2023, 4:00pm UTC](https://devforum.zoom.us/t/error-code-100035000-when-join-from-browser/83381 "2023-02-19T16:00:10Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![minhbn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/minhbn/32/27483_2.png) [@minhbn](https://devforum.zoom.us/u/minhbn)\ **Post date:** [February 19, 2023, 4:00pm UTC](https://devforum.zoom.us/t/error-code-100035000-when-join-from-browser/83381/1 "2023-02-19T16:00:10Z")
Hi, When I join my meeting from browser sometime I got error code 100035000, how to fix it? ![1610474733617](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/7/8/78213d336cb552bf3beee00fcae461b7b823a353.png) ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [February 23, 2023, 2:19pm UTC](https://devforum.zoom.us/t/error-code-100035000-when-join-from-browser/83381/2 "2023-02-23T14:19:40Z")
Hi @minhbn Thanks for reaching out to the Zoom Developer Forum, I am happy to help here! Have you been able to troubleshoot this error on your end? ---
**Author:** ![timahlen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/timahlen/32/47919_2.png) [@timahlen](https://devforum.zoom.us/u/timahlen)\ **Post date:** [April 25, 2023, 2:39pm UTC](https://devforum.zoom.us/t/error-code-100035000-when-join-from-browser/83381/3 "2023-04-25T14:39:52Z")
@Elisa, I am having this problem as well on one home network, but not the one at my workplace. Any insight since Feb 23? ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [April 25, 2023, 6:11pm UTC](https://devforum.zoom.us/t/error-code-100035000-when-join-from-browser/83381/4 "2023-04-25T18:11:09Z")
Hi @timahlen Thanks for reaching out and welcome to our community! Could you please try refreshing your browser? I have not seen this issue before and found a post in the Zoom Community suggesting this workaround: > **[Zoom Community](https://community.zoom.com/t5/Meetings/error-code-100035000/m-p/60598)** > > The Zoom Community: A collaborative place for customers to find solutions, ask questions, and connect with peers. Let me know if this does the trick ---
**Author:** ![timahlen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/timahlen/32/47919_2.png) [@timahlen](https://devforum.zoom.us/u/timahlen)\ **Post date:** [April 25, 2023, 7:01pm UTC](https://devforum.zoom.us/t/error-code-100035000-when-join-from-browser/83381/5 "2023-04-25T19:01:00Z")
It does not. I have determined that Zoom works fine on my ATT network at work. It also works from home on my ATT iPhone. It does not work on my Spectrum home network. At home, all my other software works on Spectrum, which suggests the laptop and modem/router hardware is in working order. And therefore the problem is most likely with the Spectrum software or configurations. It all began when I updated my Zoom software. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [April 25, 2023, 7:09pm UTC](https://devforum.zoom.us/t/error-code-100035000-when-join-from-browser/83381/6 "2023-04-25T19:09:00Z")
@timahlen Interesting. Please feel free to reach out to our Suppor team here: [https://support.zoom.us/hc/en-us](https://support.zoom.us/hc/en-us) They will be able to provide you with better guidance about the issue you are encountering Cheers, Elisa