# Error code: 105035 when sharing

**URL:** <https://devforum.zoom.us/t/error-code-105035-when-sharing/6633>\
**Category:** Windows\
**Created:** [November 12, 2019, 9:51pm UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633 "2019-11-12T21:51:28Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Bill\_Gardner](https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/32.png) [@Bill\_Gardner](https://devforum.zoom.us/u/Bill_Gardner)\
**Post date:** [November 12, 2019, 9:51pm UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/1 "2019-11-12T21:51:28Z")

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After migrating to latest Windows SDK (zoom-sdk-2019-09-04) I’m getting an error (Screen sharing has failed to start. Please try again later. Error code: 105035) when trying to share monitor after starting meeting. I’m able to reproduce using sdk\_demo\_v2. The procedure is: custom SDK is NOT selected, authorize using SDK keys, login with email and password, start video meeting, then try to share monitor 1, and the error appears. This is on Win10 Pro (1903). I tried uninstalling the Zoom client and it did not make any difference.

Thanks for any advice,

Bill

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [November 13, 2019, 4:44am UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/2 "2019-11-13T04:44:57Z")

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Hi [Bill\_Gardner](https://devforum.zoom.us/u/Bill_Gardner),

Thanks for the post. I have forwarded this information to our engineering and we will get back to you shortly.

Thanks!

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**Author:** ![Bill\_Gardner](https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/32.png) [@Bill\_Gardner](https://devforum.zoom.us/u/Bill_Gardner)\
**Post date:** [November 13, 2019, 6:37pm UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/3 "2019-11-13T18:37:29Z")

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When I posted I did not know about the 2019-11-04 SDK release. I just downloaded that and tested and the problem does not occur. So it seems to be fixed in the latest SDK.

Thanks,

Bill

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [November 13, 2019, 8:46pm UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/4 "2019-11-13T20:46:47Z")

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Hi Bill,

Wonderful! Glad to hear that! Let me know if any other questions. Happy Zooming!

Thanks!

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<div class="post-metadata">

**Author:** ![Bill\_Gardner](https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/32.png) [@Bill\_Gardner](https://devforum.zoom.us/u/Bill_Gardner)\
**Post date:** [November 22, 2019, 11:38pm UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/5 "2019-11-22T23:38:46Z")

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This issue started happening again and I investigated further. It turns out to have a simple cause. The error occurs when the files CptControl.exe and CptInstall.exe are missing from the bin directory. Our automated builds were excluding .exe files from the sdk directory, so my local builds worked and the automated builds would get an error when starting sharing.

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [November 25, 2019, 7:03pm UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/6 "2019-11-25T19:03:28Z")

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Hi Bill,

Thanks for the reply and thanks for sharing your investigation result. Just want to point one more things out that could possibly cause this error code: Some of the files are not resignable. You may refer to the FAQ here for more details: [https://github.com/zoom/zoom-sdk-windows#frequently-asked-questions-faq](https://github.com/zoom/zoom-sdk-windows#frequently-asked-questions-faq)

Hope this helps. Thanks!

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**Author:** ![pioquinto.pollo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/pioquinto.pollo/32/3054_2.png) [@pioquinto.pollo](https://devforum.zoom.us/u/pioquinto.pollo)\
**Post date:** [January 28, 2020, 5:35pm UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/7 "2020-01-28T17:35:46Z")

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hi i am having the same issue i try contacting your support but i dont get a answer never, i realy need help

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [January 28, 2020, 8:00pm UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/8 "2020-01-28T20:00:30Z")

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Hi [pioquinto.pollo](https://devforum.zoom.us/u/pioquinto.pollo),

Thanks for using Zoom SDK. Could you provide some info regarding the issue you are facing? Does the suggestions and tips mentioned in this post help with your issue?

Thanks!

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<div class="post-metadata">

**Author:** ![pioquinto.pollo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/pioquinto.pollo/32/3054_2.png) [@pioquinto.pollo](https://devforum.zoom.us/u/pioquinto.pollo)\
**Post date:** [January 28, 2020, 8:22pm UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/9 "2020-01-28T20:22:46Z")

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yes i already sent a email, but already ty everything and it dosent work it just keep loading and then gaves me the error msgs 105035

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<div class="post-metadata">

**Author:** ![pioquinto.pollo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/pioquinto.pollo/32/3054_2.png) [@pioquinto.pollo](https://devforum.zoom.us/u/pioquinto.pollo)\
**Post date:** [January 28, 2020, 8:23pm UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/10 "2020-01-28T20:23:39Z")

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not very tech savy btw, i use the app for a class

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [January 28, 2020, 11:17pm UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/11 "2020-01-28T23:17:19Z")

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Hi [pioquinto.pollo](https://devforum.zoom.us/u/pioquinto.pollo),

Thanks for the reply and pardon the inconvenience caused by this. We mainly use this forum for SDK supports and our team has not received any emails regarding the issue you are mentioning.

Based on the info you provided in this post, the error code 105035 appears when some of the files are being re-signed(and this is so far the only reason that would cause this), please have a try with the following:

1. Upgrade to the latest version([https://github.com/zoom/zoom-sdk-windows](https://github.com/zoom/zoom-sdk-windows)) if possible
2. Please double-check whether the following files are being re-signed:

- **CptControl.exe**
- **CptHost.exe**
- **CptInstall.exe**
- **CptService.exe**
- **CptShare.dll**
- **zzhost.dll**
- **zzplugin.dll**
- **aomhost64.exe**

1. Please note that: Our Zoom SDK and Zoom Client share some common resources in the OS, in order to allow Zoom client and Zoom client SDK app work at the same time, since version [v4.4.56616.1028](https://github.com/zoom/zoom-sdk-windows/commit/cbcbfdf7b965e13bba40a83115bb557e6cfdccf4#diff-4ac32a78649ca5bdd8e0ba38b7006a1e), we renamed the filename of the following shared resources:

- `CptHost.exe` -\> `zcscpthost.exe`
- `airhost.exe` -\> `zcsairhost.exe`
- `CptService.exe` -\> `zCSCptService.exe`  
As these files are in the list that should not be re-signed above, please make sure the corresponding files are not re-signed.

Hope this helps. Thanks!

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<div class="post-metadata">

**Author:** ![guan\_bj](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@guan\_bj](https://devforum.zoom.us/u/guan_bj)\
**Post date:** [February 22, 2020, 4:18am UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/12 "2020-02-22T04:18:46Z")

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adding my experience, maybe it can help other developer.

> [@Error code: 105035 when sharing on Windows v4.6.15074.0203](https://devforum.zoom.us/t/error-code-105035-when-sharing-on-windows-v4-6-15074-0203/8174):
>
> Description I the 105035 error when try to share in windows. I reference you topic ([Error code: 105035 when sharing](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633)) but it does not work. I am sure I never sign binary files since I just run from VS2017 IDE. And I found a doubtful point that there is no zzplugin.dll file in release zip file. Which version? v4.6.15074.0203

GdiPlus.dll leads this error if this file in deploy folder.

 ![gdiplus](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/4/4d87eb2ba92632751eddbf22d980ad080e3f68ae.png)

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [February 25, 2020, 2:24am UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/13 "2020-02-25T02:24:43Z")

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Thanks for sharing! 🙂

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<div class="post-metadata">

**Author:** ![kingenglishteacher](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kingenglishteacher/32/5058_2.png) [@kingenglishteacher](https://devforum.zoom.us/u/kingenglishteacher)\
**Post date:** [April 6, 2020, 12:05am UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/14 "2020-04-06T00:05:26Z")

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Please help me!

 ![Error](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/b/b46f9ccd35fa0dd5a3e773658dbc80b7c8dc3b4b.png)

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [April 7, 2020, 5:26am UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/15 "2020-04-07T05:26:38Z")

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Hi [kingenglishteacher](https://devforum.zoom.us/u/kingenglishteacher),

Thanks for the post. It seems like you are facing issues with our Zoom Windows Client, and this forum is for Zoom SDKs. I really would like to help but I do not have any visibilities on the issues with Zoom Client. Please contact our Zoom client support at [https://support.zoom.us/hc/en-us](https://support.zoom.us/hc/en-us) and one of the Zoom experts will be happy to assist you.

Thanks!

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<div class="post-metadata">

**Author:** ![kingenglishteacher](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kingenglishteacher/32/5058_2.png) [@kingenglishteacher](https://devforum.zoom.us/u/kingenglishteacher)\
**Post date:** [April 7, 2020, 5:39am UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/16 "2020-04-07T05:39:25Z")

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Hi Carson Chen,

Thank you a lot for your support and recommendation.

Have a great day!

Vào Th 3, 7 thg 4, 2020 lúc 12:36 Carson Chen via Zoom Developer Forum [zoomdeveloper@discoursemail.com](mailto:zoomdeveloper@discoursemail.com) đã viết:

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [April 7, 2020, 6:25am UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/17 "2020-04-07T06:25:27Z")

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Hope you question get answered soon. Happy Zooming!

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<div class="post-metadata">

**Author:** ![tanzeel.khwaja](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tanzeel.khwaja/32/5624_2.png) [@tanzeel.khwaja](https://devforum.zoom.us/u/tanzeel.khwaja)\
**Post date:** [April 9, 2020, 3:07pm UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/18 "2020-04-09T15:07:43Z")

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same problem ![b46f9ccd35fa0dd5a3e773658dbc80b7c8dc3b4b_2_690x368](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/6/66658cc08bd76a883002019a26be48ef11090341.png)

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [April 9, 2020, 8:26pm UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/19 "2020-04-09T20:26:19Z")

</div>

Hi,

Thanks for the post. It seems like you are facing issues with our Zoom Windows Client, and this forum is for Zoom SDKs. I really would like to help but I do not have any visibilities on the issues with Zoom Client. Please contact our Zoom client support at [https://support.zoom.us/hc/en-us](https://support.zoom.us/hc/en-us) and one of the Zoom experts will be happy to assist you.

Thanks!

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [April 9, 2020, 8:26pm UTC](https://devforum.zoom.us/t/error-code-105035-when-sharing/6633/20 "2020-04-09T20:26:22Z")

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Closed on April 9, 2020, 8:26pm UTC


