# Error code: 4711, Invalid access token

**URL:** <https://devforum.zoom.us/t/error-code-4711-invalid-access-token/109253>\
**Category:** API and Webhooks\
**Tags:** api\
**Created:** [May 4, 2024, 5:25pm UTC](https://devforum.zoom.us/t/error-code-4711-invalid-access-token/109253 "2024-05-04T17:25:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tnoy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tnoy/32/49617_2.png) [@tnoy](https://devforum.zoom.us/u/tnoy)\
**Post date:** [May 4, 2024, 5:25pm UTC](https://devforum.zoom.us/t/error-code-4711-invalid-access-token/109253/1 "2024-05-04T17:25:38Z")

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Hi,  
I’m trying to send a GET request to those APIs:  
[https://api.zoom.us/v2/accounts/-2J6ePWiTTygsqXBQFvntw/users](https://api.zoom.us/v2/accounts/-2J6ePWiTTygsqXBQFvntw/users)  
and I’m getting this message: “message”: “Invalid access token, does not contain scopes:[user:read:list\_users:master].”  
although I added the “user:read:list\_users:master” to the scopes of my app.

However, while I’m sending a POST req to this API: [https://zoom.us/oauth/token](https://zoom.us/oauth/token)  
it success and I can see the access token under the “scope”: “user:read:user:admin user:read:list\_users:master user:read:user:master”.

Trying to find out if there is a problem with the first API…  
Thanks in advance

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 3, 2026, 10:04am UTC](https://devforum.zoom.us/t/error-code-4711-invalid-access-token/109253/3 "2026-03-03T10:04:00Z")

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