# Error Code missing scopes but the scopes are present

**URL:** <https://devforum.zoom.us/t/error-code-missing-scopes-but-the-scopes-are-present/60839>\
**Category:** API and Webhooks\
**Created:** [November 29, 2021, 4:56pm UTC](https://devforum.zoom.us/t/error-code-missing-scopes-but-the-scopes-are-present/60839 "2021-11-29T16:56:05Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [November 30, 2021, 6:59pm UTC](https://devforum.zoom.us/t/error-code-missing-scopes-but-the-scopes-are-present/60839/4 "2021-11-30T18:59:22Z")

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Hi @boston85719 ,

It’s okay if they’re using the development credentials because I’m assuming the testing you’ve done where you are unable to reproduce the same error is also with the development credentials (please correct me if I’m wrong!).

Can you please send me an email a link to this thread with your app credentials, full request and response to [developersupport@zoom.us](mailto:developersupport@zoom.us)? I will inquire as to why they’re getting “user:write” as a required scope when it is not available to add.

Thank you,  
Gianni

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