# \*\*Error?\*\* FaxSIPIt File Attachment

**URL:** <https://devforum.zoom.us/t/error-faxsipit-file-attachment/84528>\
**Category:** Zoom Apps\
**Created:** [March 10, 2023, 4:14pm UTC](https://devforum.zoom.us/t/error-faxsipit-file-attachment/84528 "2023-03-10T16:14:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![angelolrosa](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/angelolrosa/32/46350_2.png) [@angelolrosa](https://devforum.zoom.us/u/angelolrosa)\
**Post date:** [March 10, 2023, 4:14pm UTC](https://devforum.zoom.us/t/error-faxsipit-file-attachment/84528/1 "2023-03-10T16:14:20Z")

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We are unable to send faxes due to a persistent error message in the FaxSIPit app portion of the Zoom program.

Whenever we attempt to attach a compatible file to fax (PDF, etc.) we receive an error message: " **The open file operation failed.The open file operation failed to connect to the open and save panel service."**

No app upgrades, restarting app/computer, or other “tweaks” have resolved the program. This is imparing our ability to use the fax service we thought would be soundly integrated with our Zoom comms bundle.

Please advise.

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<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [March 20, 2023, 6:35pm UTC](https://devforum.zoom.us/t/error-faxsipit-file-attachment/84528/2 "2023-03-20T18:35:33Z")

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When you encounter an issue with a 3rd party app, we recommend reaching out directly to the developer of the app.

You can find their support information at the bottom of the [marketplace page](https://marketplace.zoom.us/apps/xhHY2U2nSTqunKTMMsCJGg)

Here is the link to their support: [Support | FaxSIPIT](https://www.faxsipit.com/support/)