# Error message "Not support registration webinar"

**URL:** <https://devforum.zoom.us/t/error-message-not-support-registration-webinar/12344>\
**Category:** Web\
**Created:** [April 9, 2020, 10:10am UTC](https://devforum.zoom.us/t/error-message-not-support-registration-webinar/12344 "2020-04-09T10:10:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![benoit.mugnier](https://avatars.discourse-cdn.com/v4/letter/b/47e85d/32.png) [@benoit.mugnier](https://devforum.zoom.us/u/benoit.mugnier)\
**Post date:** [April 9, 2020, 10:10am UTC](https://devforum.zoom.us/t/error-message-not-support-registration-webinar/12344/1 "2020-04-09T10:10:41Z")

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**Description**  
We are using Zoom to create webinars. Webinars are created with option “approval\_type:1” to approve manually participants. We use the Zoom API to add and validate registrants. This flow is working well with the zoom client or the web client.  
We would like to go further with the Zoom integration by integrating the Web SDK in a website but this flow seems not to be working. When the Web SDK starts to initialize we get a popup with the following error message “Not support registration webinar”. However, when I check the network tab of the browser I have a HTTP call faling with the following JSON:  
{“status”:false,“errorCode”:3000,“errorMessage”:“Not support registration webinar”,“result”:null}

As the flow is working on the fat client and web client we expect it to work with the WebSDK, can you confirm this flow is correct and investigate why it’s not working? if this is not implemented yet, can you please provide a workaround solution? thanks

**Error**

- Web SDK is not starting, and the following endpoint [zoom.us/api/v1/wc/info](http://zoom.us/api/v1/wc/info) returns the JSON below:

> {“status”:false,“errorCode”:3000,“errorMessage”:“Not support registration webinar”,“result”:null}

- Zoom.join() error handler throw the error object:

> method: “join”,  
> status: false,  
> result: null,  
> errorMessage: “Not support registration webinar”,  
> errorCode: 3606

**Which version?**  
V1.7.4

**To Reproduce**

- Create a Webinar with API, set “approval\_type:1”
- Add a registrant to the webinar with the API /docs/api-reference/zoom-api/webinars/webinarregistrantcreate
- Update the registrant status to “Approve” with /docs/api-reference/zoom-api/webinars/webinarregistrantstatus
- Start the webinar on another machine
- Open the browser and start the WebSDK with the Registrant  
– Sign the request  
– Call ZoomMtg.init() like described in the documentation [@zoomus/websdk - npm](http://www.npmjs.com/package/@zoomus/websdk)  
– Call ZoomMtg.join() like described in the documentation  
—\> A popup displays “Not support registration webinar” and on the network tab you can find the JSON {“status”:false,“errorCode”:3000,“errorMessage”:“Not support registration webinar”,“result”:null}

**Smartphone (please complete the following information):**

- Device: Mac
- Browser: Chrome]

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [April 9, 2020, 3:55pm UTC](https://devforum.zoom.us/t/error-message-not-support-registration-webinar/12344/2 "2020-04-09T15:55:25Z")

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Hi @benoit.mugnier,

Currently our WebSDK does not support registered webinars, we only support attendee joining un-registered. However, we are planing our including this feature in an upcoming release - [https://marketplace.zoom.us/docs/guides/getting-started/stay-up-to-date/upcoming-changes/web-sdk](https://marketplace.zoom.us/docs/guides/getting-started/stay-up-to-date/upcoming-changes/web-sdk).

Thanks

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 8:25pm UTC](https://devforum.zoom.us/t/error-message-not-support-registration-webinar/12344/3 "2020-08-21T20:25:25Z")

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [August 26, 2020, 5:15pm UTC](https://devforum.zoom.us/t/error-message-not-support-registration-webinar/12344/4 "2020-08-26T17:15:11Z")

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@benoit.mugnier - Following up, our WebSDK now supports Registered Webinars and other Webinar features.

> [@Web SDK update version 1.8.0](https://devforum.zoom.us/t/web-sdk-version-1-8-0/28137):
>
> Hello Zoom Developers, We have released Web SDK version 1.8.0 grinning. This version includes Webinar features, such as starting a webinar, promoting to panelist, joining a registered webinar and improved performance using [SIMD](https://www.chromestatus.com/feature/6533147810332672). For more details about 1.8.0 and improved performance support using SIMD, you can visit our [new Web SDK 1.8.0 blog](https://medium.com/zoom-developer-blog/new-webinar-features-for-websdk-84be8dd3b685) and the latest [Web SDK change log page](https://marketplace.zoom.us/docs/changelog). To get started, you can find the latest Web SDK version in the following locations: NPM: [https://www.npmjs.c…](https://www.npmjs.com/package/@zoomus/websdk)

Thanks