# Error message "The account don't enable API"

**URL:** <https://devforum.zoom.us/t/error-message-the-account-dont-enable-api/3548>\
**Category:** Web\
**Created:** [March 9, 2019, 1:26am UTC](https://devforum.zoom.us/t/error-message-the-account-dont-enable-api/3548 "2019-03-09T01:26:30Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mastercenter](https://avatars.discourse-cdn.com/v4/letter/m/7ab992/32.png) [@mastercenter](https://devforum.zoom.us/u/mastercenter)\
**Post date:** [March 9, 2019, 1:26am UTC](https://devforum.zoom.us/t/error-message-the-account-dont-enable-api/3548/1 "2019-03-09T01:26:30Z")

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My zoom account has key and secret value, but When I run sample web index.html, I got the error message “The account don’t enable API”.  
Question:  
Where can I check if the account that has the API Key/Secret has API enabled?

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [March 11, 2019, 5:15am UTC](https://devforum.zoom.us/t/error-message-the-account-dont-enable-api/3548/2 "2019-03-11T05:15:23Z")

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Hi @mastercenter,

Can you email us your accountID at [developersupport@zoom.us](mailto:developersupport@zoom.us) so that we can take a closer look at the issue?

Thanks

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**Author:** ![JackYang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jackyang/32/1135_2.png) [@JackYang](https://devforum.zoom.us/u/JackYang)\
**Post date:** [March 11, 2019, 8:25am UTC](https://devforum.zoom.us/t/error-message-the-account-dont-enable-api/3548/3 "2019-03-11T08:25:00Z")

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![%E5%BE%AE%E4%BF%A1%E5%9B%BE%E7%89%87_20190311161959](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/1X/b4418a2536b1766060ca84f2452c1b488ff24437.png)

@mastercenter we are immigration to Marketplace, first, check whether [https://marketplace.zoom.us/user/build](https://marketplace.zoom.us/user/build) is deactivated ?  
Can you email us your accountID at [developersupport@zoom.us](mailto:developersupport@zoom.us)

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 6:13pm UTC](https://devforum.zoom.us/t/error-message-the-account-dont-enable-api/3548/4 "2020-08-21T18:13:03Z")

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