# Error message when trying to 'create sso user' with api

**URL:** <https://devforum.zoom.us/t/error-message-when-trying-to-create-sso-user-with-api/66637>\
**Category:** API and Webhooks\
**Created:** [March 29, 2022, 3:26pm UTC](https://devforum.zoom.us/t/error-message-when-trying-to-create-sso-user-with-api/66637 "2022-03-29T15:26:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![promethean\_danap](https://avatars.discourse-cdn.com/v4/letter/p/96bed5/32.png) [@promethean\_danap](https://devforum.zoom.us/u/promethean_danap)\
**Post date:** [March 29, 2022, 3:26pm UTC](https://devforum.zoom.us/t/error-message-when-trying-to-create-sso-user-with-api/66637/1 "2022-03-29T15:26:07Z")

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When trying to create sso user I’m getting this message with code 400:

“The ssoCreate option is only available for SSO Partners that have enabled the pre-provision option. Contact the Zoom support team to learn more.”

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [April 21, 2022, 9:03am UTC](https://devforum.zoom.us/t/error-message-when-trying-to-create-sso-user-with-api/66637/2 "2022-04-21T09:03:59Z")

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Hi, @promethean_danap,

Welcome to the Developer Forum. Based on that error, it sounds like the ssoCreate option is not enabled on your account. Can you share with us if this feature is enable ? If not, please submit a ticket to our [help center](https://support.zoom.us/hc/en-us/requests/new) for further assistance getting that feature enabled. For reference, I’ve linked our SSO Pre-provisioning support article below:

> **[SSO Pre-provisioning](https://support.zoom.us/hc/en-us/articles/115005479743-SSO-Pre-provisioning)**
>
> Overview
> Zoom uses Just-In-Time (JIT) provisioning with Single Sign-On by default. This means that when a user tries to log in, a Zoom account will be created for them based on your SAML mapping. H...

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 21, 2022, 7:04pm UTC](https://devforum.zoom.us/t/error-message-when-trying-to-create-sso-user-with-api/66637/3 "2022-05-21T19:04:21Z")

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Closed on May 21, 2022, 7:04pm UTC

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