# Error on joining meeting --sdk 1.7.6 , errorcode 1 **URL:** \ **Category:** Web\ **Created:** [April 25, 2020, 6:17am UTC](https://devforum.zoom.us/t/error-on-joining-meeting-sdk-1-7-6-errorcode-1/14867 "2020-04-25T06:17:21Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![alwani.yogi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alwani.yogi/32/1262_2.png) [@alwani.yogi](https://devforum.zoom.us/u/alwani.yogi)\ **Post date:** [April 25, 2020, 6:17am UTC](https://devforum.zoom.us/t/error-on-joining-meeting-sdk-1-7-6-errorcode-1/14867/1 "2020-04-25T06:17:21Z")
**Description** hello, everyone I just clone sample app and put my JWT API credentials but I got an error in join method. In response, there is no description of the error and error code was 1. I can’t identify the issue can anyone help me with this **Error** errorcode : 1 and errormessage: undefined **version** zoom web-sdk 1.7.6 **Screenshots** ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/2/2eefc7d0a6678dd2d453808ec6a2daf91e12224e.png) ---
**Author:** ![tps-egy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tps-egy/32/5235_2.png) [@tps-egy](https://devforum.zoom.us/u/tps-egy)\ **Post date:** [April 26, 2020, 7:25pm UTC](https://devforum.zoom.us/t/error-on-joining-meeting-sdk-1-7-6-errorcode-1/14867/2 "2020-04-26T19:25:07Z")
I face the same problem while login , what’s the problem ? {method: “join”, status: false, result: null, errorMessage: “Joining fail”, errorCode: 1} errorCode: 1 errorMessage: “Joining fail” method: “join” result: null status: false **proto** : constructor: ƒ Object() hasOwnProperty: ƒ hasOwnProperty() isPrototypeOf: ƒ isPrototypeOf() propertyIsEnumerable: ƒ propertyIsEnumerable() toLocaleString: ƒ toLocaleString() toString: ƒ toString() valueOf: ƒ valueOf() **defineGetter** : ƒ **defineGetter** () **defineSetter** : ƒ **defineSetter** () **lookupGetter** : ƒ **lookupGetter** () **lookupSetter** : ƒ **lookupSetter** () get **proto** : ƒ **proto** () set **proto** : ƒ **proto** () and other time I get the same error but like this screen ![ww](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/f/f860e629dd75b27a58107af0628d8b776ae552df.png) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 27, 2020, 8:45pm UTC](https://devforum.zoom.us/t/error-on-joining-meeting-sdk-1-7-6-errorcode-1/14867/3 "2020-04-27T20:45:39Z")
Hey @alwani.yogi, Are you using a real meeting id? Also make sure you are using a [JWT App type](https://marketplace.zoom.us/docs/guides/getting-started/app-types/create-jwt-app) for the key and secret. Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 27, 2020, 8:45pm UTC](https://devforum.zoom.us/t/error-on-joining-meeting-sdk-1-7-6-errorcode-1/14867/4 "2020-04-27T20:45:54Z")
Hey @tps-egy, Are you using version 1.7.6? Thanks, Tommy ---
**Author:** ![tps-egy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tps-egy/32/5235_2.png) [@tps-egy](https://devforum.zoom.us/u/tps-egy)\ **Post date:** [April 29, 2020, 2:44am UTC](https://devforum.zoom.us/t/error-on-joining-meeting-sdk-1-7-6-errorcode-1/14867/5 "2020-04-29T02:44:25Z")
Yes, I’m using version 1.7.6 ---
**Author:** ![alwani.yogi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alwani.yogi/32/1262_2.png) [@alwani.yogi](https://devforum.zoom.us/u/alwani.yogi)\ **Post date:** [April 29, 2020, 6:09am UTC](https://devforum.zoom.us/t/error-on-joining-meeting-sdk-1-7-6-errorcode-1/14867/6 "2020-04-29T06:09:43Z")
yes, I have used JWT app type for key and secret and I tried random num to create meeting id and password. is there any test meeting id and password or only created meeting can be joined through sample-app? can we not create a meeting by using user input number id and password? if yes then why is this issue occurring while joining the hosted meeting? Thanks, Yogesh ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [May 1, 2020, 8:36pm UTC](https://devforum.zoom.us/t/error-on-joining-meeting-sdk-1-7-6-errorcode-1/14867/7 "2020-05-01T20:36:15Z")
Hey @alwani.yogi, > [@alwani.yogi](#): > > is there any test meeting id and password or only created meeting can be joined through sample-app? Only real created meetings can be used in the Sample App. You can [create a meeting here](https://zoom.us/meeting). > [@alwani.yogi](#): > > can we not create a meeting by using user input number id and password? if yes then why is this issue occurring while joining the hosted meeting? The meeting must exist first before joining / starting it with the Web SDK. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [May 1, 2020, 8:36pm UTC](https://devforum.zoom.us/t/error-on-joining-meeting-sdk-1-7-6-errorcode-1/14867/8 "2020-05-01T20:36:28Z")
Hey @tps-egy, Please private message me your signature so I can debug. Thanks, Tommy ---
**Author:** ![tps-egy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tps-egy/32/5235_2.png) [@tps-egy](https://devforum.zoom.us/u/tps-egy)\ **Post date:** [May 2, 2020, 10:27pm UTC](https://devforum.zoom.us/t/error-on-joining-meeting-sdk-1-7-6-errorcode-1/14867/9 "2020-05-02T22:27:17Z")
Hello, How can I get this signature ? Regards ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [May 6, 2020, 5:37pm UTC](https://devforum.zoom.us/t/error-on-joining-meeting-sdk-1-7-6-errorcode-1/14867/10 "2020-05-06T17:37:13Z")
Hey @tps-egy, Here is the guide on how to generate a Web SDK signature: > **[Generate Signature - Essential Guides - Web - Native SDKs - Zoom Software...](https://marketplace.zoom.us/docs/sdk/native-sdks/web/essential/signature)** > > Generate Signature > > Each request to Start or Join a Meeting / Webinar must be verified by an encrypted signature authorizing the user to enter. > > The sig... Thanks, Tommy ---
**Author:** ![nitesh.sutradhar](https://avatars.discourse-cdn.com/v4/letter/n/8e8cbc/32.png) [@nitesh.sutradhar](https://devforum.zoom.us/u/nitesh.sutradhar)\ **Post date:** [May 9, 2020, 3:08pm UTC](https://devforum.zoom.us/t/error-on-joining-meeting-sdk-1-7-6-errorcode-1/14867/11 "2020-05-09T15:08:09Z")
I have Even tried with this Generate Signature Script but couldn’t join an already created meeting . Still getting 🙂 {method: “join”, status: false, result: null, errorMessage: undefined, errorCode: 1} And “Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.” ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [May 13, 2020, 8:46pm UTC](https://devforum.zoom.us/t/error-on-joining-meeting-sdk-1-7-6-errorcode-1/14867/12 "2020-05-13T20:46:34Z")
Hey @nitesh.sutradhar, Please private message me your signature so I can debug. Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 9:17pm UTC](https://devforum.zoom.us/t/error-on-joining-meeting-sdk-1-7-6-errorcode-1/14867/13 "2020-08-21T21:17:59Z")