# Error on joining meeting using sdk 2.11.5

**URL:** <https://devforum.zoom.us/t/error-on-joining-meeting-using-sdk-2-11-5/88806>\
**Category:** Web\
**Created:** [May 22, 2023, 2:12pm UTC](https://devforum.zoom.us/t/error-on-joining-meeting-using-sdk-2-11-5/88806 "2023-05-22T14:12:29Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![learning2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/learning2/32/46683_2.png) [@learning2](https://devforum.zoom.us/u/learning2)\
**Post date:** [May 22, 2023, 2:12pm UTC](https://devforum.zoom.us/t/error-on-joining-meeting-using-sdk-2-11-5/88806/1 "2023-05-22T14:12:29Z")

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Hello,  
I have updated web meeting SDK to 2.11.5 version.  
When I join the meeting, then coming ‘unknown error’ on joining meeting page. Permission for video and audio is also given.

Please provide solution for that.

 ![WhatsApp Image 2023-05-19 at 17.24.28](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/3/6/3619bae9e539441ada63ce282367d11cb478473e.jpeg)

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**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [May 23, 2023, 4:27am UTC](https://devforum.zoom.us/t/error-on-joining-meeting-using-sdk-2-11-5/88806/2 "2023-05-23T04:27:24Z")

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@learning2 ,

Could you double check your source code for updated version number?

The screenshot shared is still on 2.11.0

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<div class="post-metadata">

**Author:** ![learning2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/learning2/32/46683_2.png) [@learning2](https://devforum.zoom.us/u/learning2)\
**Post date:** [May 23, 2023, 5:39am UTC](https://devforum.zoom.us/t/error-on-joining-meeting-using-sdk-2-11-5/88806/3 "2023-05-23T05:39:55Z")

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In 2.11.0 and 2.11.5 both version that issue is coming.

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**Author:** ![j.schoenemeyer](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@j.schoenemeyer](https://devforum.zoom.us/u/j.schoenemeyer)\
**Post date:** [May 23, 2023, 6:56am UTC](https://devforum.zoom.us/t/error-on-joining-meeting-using-sdk-2-11-5/88806/4 "2023-05-23T06:56:47Z")

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since the new “join”-screen there is an “unknown error” on Chrome (no problem on Firefox) - if no camera is detected

SDK 2.9.7 example app (old join screen)

 ![2.9.7](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/f/8/f8ef8134d3ca8e758fb17ada2953a162fbcc9f45.png)

SDK 2.12.2 example app (new join screen)

 ![2.12.2](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/8/c/8c0c1b407cc7709599f0509cf8da9d6fd7379417.png)

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 22, 2023, 4:57pm UTC](https://devforum.zoom.us/t/error-on-joining-meeting-using-sdk-2-11-5/88806/5 "2023-06-22T16:57:13Z")

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Closed on June 22, 2023, 4:57pm UTC

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