# Error response for Zoom Rest API

**URL:** <https://devforum.zoom.us/t/error-response-for-zoom-rest-api/138140>\
**Category:** Meetings\
**Tags:** api\
**Created:** [October 20, 2025, 8:48am UTC](https://devforum.zoom.us/t/error-response-for-zoom-rest-api/138140 "2025-10-20T08:48:11Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Eve1](https://avatars.discourse-cdn.com/v4/letter/e/ecccb3/32.png) [@Eve1](https://devforum.zoom.us/u/Eve1)\
**Post date:** [October 20, 2025, 8:48am UTC](https://devforum.zoom.us/t/error-response-for-zoom-rest-api/138140/1 "2025-10-20T08:48:11Z")

</div>

Error response {

```
"code": -1,

"message": "Unable to execute HTTP request: dynamodb.us-east-1.amazonaws.com"

```

}

{

```
"code": -1,

"message": "execute SQL error, method: PRIMARY.MeetingOccurrenceInfoMapper.getItems, rawSQL: SELECT\\n meeting_number,\\n occurrence,\\n account_id,\\n meeting_id,\\n create_time,\\n modify_time\\n FROM ZMWEB_MEETING_OCCURRENCE_INFO\\n WHERE meeting_number = #{meetingNumber}"

```

}

when call [https://api.zoom.us/v2/meetings/{meetingID}](https://api.zoom.us/v2/meetings/%7BmeetingID%7D)

---

<div class="post-metadata">

**Author:** ![Andre](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/andre/32/50555_2.png) [@Andre](https://devforum.zoom.us/u/Andre)\
**Post date:** [October 20, 2025, 1:48pm UTC](https://devforum.zoom.us/t/error-response-for-zoom-rest-api/138140/2 "2025-10-20T13:48:29Z")

</div>

Hi @Eve1,

I’m experiencing the exact same issue right now!

**Same error when creating meetings:**

```json
{
  "code": -1,
  "message": "execute SQL error, method: PRIMARY.MeetingOccurrenceInfoMapper.getItems, rawSQL: SELECT\n meeting_number,\n occurrence,\n account_id,\n meeting_id,\n create_time,\n modify_time\n FROM ZMWEB_MEETING_OCCURRENCE_INFO\n WHERE meeting_number = #{meetingNumber}"
}

```

**My case:**

- Endpoint: `POST /v2/users/{userId}/meetings` (creating scheduled meeting)
- Started happening: Today, October 20, 2025 around 9:54 AM GMT+2
- Request format: Verified against API documentation - everything is correct
- Authentication: Token is valid

This appears to be an internal database issue on Zoom’s side. The error message clearly indicates a SQL query failure in `MeetingOccurrenceInfoMapper`.

**Impact:**  
Our Learning Management System cannot create scheduled meetings for students. Multiple users are affected.

**Attempted to reach support:**

- Unable to submit a support ticket (technical issues on support portal)
- Tried calling support: was #200 in queue with 80+ minutes wait time
- This seems to indicate a widespread issue affecting many customers simultaneously

Has anyone from Zoom team acknowledged this issue? It seems to be affecting multiple developers at the same time.

@zoom-support-team - Could you please investigate this urgent issue? The support channels appear to be overwhelmed, which suggests this is a major incident.

Thanks!

---

<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [October 20, 2025, 3:07pm UTC](https://devforum.zoom.us/t/error-response-for-zoom-rest-api/138140/3 "2025-10-20T15:07:44Z")

</div>

Hi @Andre @Eve1  
Thanks for reaching out to us.  
We are currently looking into this and will get back to you with an update soon

---

<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [October 21, 2025, 8:13pm UTC](https://devforum.zoom.us/t/error-response-for-zoom-rest-api/138140/4 "2025-10-21T20:13:07Z")

</div>

Hi @Andre @Eve1  
Just want to confirm if you are still facing this issue on your end?

---

<div class="post-metadata">

**Author:** ![expertswho](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/expertswho/32/60945_2.png) [@expertswho](https://devforum.zoom.us/u/expertswho)\
**Post date:** [October 24, 2025, 12:54pm UTC](https://devforum.zoom.us/t/error-response-for-zoom-rest-api/138140/5 "2025-10-24T12:54:21Z")

</div>

this could have been connected with the amazon loss of service. Are things working now?

---

<div class="post-metadata">

**Author:** ![Eve1](https://avatars.discourse-cdn.com/v4/letter/e/ecccb3/32.png) [@Eve1](https://devforum.zoom.us/u/Eve1)\
**Post date:** [October 27, 2025, 12:28am UTC](https://devforum.zoom.us/t/error-response-for-zoom-rest-api/138140/6 "2025-10-27T00:28:53Z")

</div>

Yes, it connected after about 1 hour later on that day. Thanks for your reply.