# Error retrieving SMS sessions for User

**URL:** <https://devforum.zoom.us/t/error-retrieving-sms-sessions-for-user/81738>\
**Category:** Users and Groups\
**Created:** [January 19, 2023, 4:00pm UTC](https://devforum.zoom.us/t/error-retrieving-sms-sessions-for-user/81738 "2023-01-19T16:00:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![vmantra](https://avatars.discourse-cdn.com/v4/letter/v/a88e57/32.png) [@vmantra](https://devforum.zoom.us/u/vmantra)\
**Post date:** [January 19, 2023, 4:00pm UTC](https://devforum.zoom.us/t/error-retrieving-sms-sessions-for-user/81738/1 "2023-01-19T16:00:49Z")

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Starting 01/01/2023, we are not able able to query user SMS sessions. I am wondering if anyone else is running into this issue.  
This following API call is erroring with error codes (404,400,504)  
The remote server returned an error: (404) Not Found  
The remote server returned an error: (400) Bad Request.  
The remote server returned an error: (504) Gateway Timeout.

[https://api.zoom.us/v2/phone/users/](https://api.zoom.us/v2/phone/users/)/sms/sessions?from=2023-01-17&to=2023-01-19&page\_size=300

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [January 20, 2023, 5:55pm UTC](https://devforum.zoom.us/t/error-retrieving-sms-sessions-for-user/81738/2 "2023-01-20T17:55:45Z")

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Hi @vmantra  
Thanks for reaching out to the Zoom Developer Forum and welcome to our community.  
Could you please confirm if you are still not able to retrieve SMS sessions?  
Have you been able to call our endpoint?

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**Author:** ![vmantra](https://avatars.discourse-cdn.com/v4/letter/v/a88e57/32.png) [@vmantra](https://devforum.zoom.us/u/vmantra)\
**Post date:** [January 20, 2023, 7:20pm UTC](https://devforum.zoom.us/t/error-retrieving-sms-sessions-for-user/81738/4 "2023-01-20T19:20:57Z")

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Looks like its working now! Was there any change to the following SMS end point?  
[https://api.zoom.us/v2/phone/users/userName/sms/sessions](https://api.zoom.us/v2/phone/users/userName/sms/sessions)

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [January 20, 2023, 7:36pm UTC](https://devforum.zoom.us/t/error-retrieving-sms-sessions-for-user/81738/5 "2023-01-20T19:36:52Z")

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Hi @vmantra  
Those are great news!  
I am not aware of recent changes to that endpoint!  
I will take a lot to our Release notes and will update you