# Error Status -7 **URL:** \ **Category:** Webinars\ **Tags:** webhooks\ **Created:** [March 20, 2024, 4:46pm UTC](https://devforum.zoom.us/t/error-status-7/106172 "2024-03-20T16:46:42Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![ulisses.mesquita](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ulisses.mesquita/32/27108_2.png) [@ulisses.mesquita](https://devforum.zoom.us/u/ulisses.mesquita)\ **Post date:** [March 20, 2024, 4:46pm UTC](https://devforum.zoom.us/t/error-status-7/106172/1 "2024-03-20T16:46:43Z")
I currently have the following error when performing some webhook configurations. Status code -7. Can I help myself? ![bf58aba8-9ff0-4d94-8711-93c56561c077](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/7/e/7eadc83ee1bc2588e91d7038203d46e1615df31b.jpeg) ### Before Creating a New Topic: _If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. Please also leverage the following support links:_ - Zoom Developer Changelog for Dev Product Changes: [https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/](https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/) - General Troubleshooting: [Support](https://devsupport.zoom.us/hc/en-us) - To Submit a Ticket for Unexpected API/Zoom API Events Behavior: [Official Zoom Support | Help Center](https://support.zoom.us/hc/en-us) - For General & Integrations Related Guidance: [https://community.zoom.com/](https://community.zoom.com/) - For Troubleshooting Webhooks: [Guide: "We Are Not Receiving Webhooks As Expected" -- Here's What to Do! - #2](https://devforum.zoom.us/t/we-are-not-receiving-webhooks-as-expected-heres-what-to-do/64846/2) * * * ### Format Your New Topic as Follows: **API Endpoint(s) and/or Zoom API Event(s)** _Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context._ **Description** _Details on your question, workflow or the problem you’re trying to solve._ **Error?** _The full error message or issue you are running into, where applicable._ **How To Reproduce** _Steps to reproduce the behavior:_ _1. Request URL / Headers **(without credentials or sensitive info like emails, uuid, etc.)** / Body_ _2. Authentication method or app type_ _3. Any errors_ ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [March 25, 2024, 5:25pm UTC](https://devforum.zoom.us/t/error-status-7/106172/3 "2024-03-25T17:25:55Z")
Hi @ulisses.mesquita , I’ve never seen that error code, but I’m looking into this. Hope to have an update soon! ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [March 25, 2024, 8:25pm UTC](https://devforum.zoom.us/t/error-status-7/106172/4 "2024-03-25T20:25:19Z")
Hi @ulisses.mesquita , I received clarification that it’s a type of network timeout. The [delay retry policy](https://developers.zoom.us/docs/api/rest/webhook-reference/#unsuccessful-delivery) will apply here. ---
**Author:** ![ulisses.mesquita](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ulisses.mesquita/32/27108_2.png) [@ulisses.mesquita](https://devforum.zoom.us/u/ulisses.mesquita)\ **Post date:** [June 5, 2024, 10:07pm UTC](https://devforum.zoom.us/t/error-status-7/106172/5 "2024-06-05T22:07:43Z")
Hello, We appreciate the effort in this treatment, but, in addition to this TimeOut treatment, would there be any other possibility in relation to this error? ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [June 6, 2024, 6:10pm UTC](https://devforum.zoom.us/t/error-status-7/106172/6 "2024-06-06T18:10:29Z")
Hi @ulisses.mesquita , this was the only response I was given for that error status. Are you seeing different behavior?