# Error:User doesn't exist

**URL:** <https://devforum.zoom.us/t/error-user-doesnt-exist/49292>\
**Category:** API and Webhooks\
**Created:** [April 30, 2021, 4:07pm UTC](https://devforum.zoom.us/t/error-user-doesnt-exist/49292 "2021-04-30T16:07:58Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![tushars](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tushars/32/25511_2.png) [@tushars](https://devforum.zoom.us/u/tushars)\
**Post date:** [April 30, 2021, 4:07pm UTC](https://devforum.zoom.us/t/error-user-doesnt-exist/49292/1 "2021-04-30T16:07:59Z")

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**Description**  
User doesn’t exist - Passing different userids

**Error**  
User doesn’t exist  
\*\*Which App Type (OAuth / Chatbot / JWT / Webhook)?- JWT

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:  
1.Url -[https://api.zoom.us/v2/users/{userid}/meetings](https://api.zoom.us/v2/users/%7Buserid%7D/meetings). See error  
USER DOESN’T EXIST

**Additional context**

CREATED THE JWT APP BY ABC USER AND PASSING XYZ USER TO ABOVE LINK CAN IT WORK WITH DIFFERENT MAIL IDS ?  
I WANT TO ADD CREATE API FOR DIFFERENT USER IDS USING SAME APP KEY AND SECRET KEY.

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [April 30, 2021, 11:04pm UTC](https://devforum.zoom.us/t/error-user-doesnt-exist/49292/2 "2021-04-30T23:04:46Z")

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Hey @tushars,

Thank you for reaching out to the Zoom Developer Forum. Are you using the [Create a User API](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate) or the [Get a User API](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/user) when you see this error? In other words, when making the request are you using a GET method or a POST method?

If you are trying to retrieve a user under your account, make sure that you have created them on you account either with the Zoom Web Portal or the [Create a User API](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate).

Let me know if that helps.

Thanks,  
Max

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<div class="post-metadata">

**Author:** ![tushars](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tushars/32/25511_2.png) [@tushars](https://devforum.zoom.us/u/tushars)\
**Post date:** [May 1, 2021, 4:29am UTC](https://devforum.zoom.us/t/error-user-doesnt-exist/49292/3 "2021-05-01T04:29:10Z")

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Hi @MaxM ,

Using below link - As post method  
[https://api.zoom.us/v2/users/userid/meetings](https://api.zoom.us/v2/users/userid/meetings)

The user id([xyz@gmail.com](mailto:xyz@gmail.com))which I want to pass through above url is also registered on zoom separately.And in the code app key and app secret key I am using is of my account ([e.g.abc@gmail.com](mailto:e.g.abc@gmail.com))

Here I Can’t pass any other userid to make host of meeting through the same app key and secret key of my account and getting user doesn’t exist error.

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<div class="post-metadata">

**Author:** ![tushars](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tushars/32/25511_2.png) [@tushars](https://devforum.zoom.us/u/tushars)\
**Post date:** [May 1, 2021, 8:40am UTC](https://devforum.zoom.us/t/error-user-doesnt-exist/49292/4 "2021-05-01T08:40:37Z")

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@MaxM Hello I am attaching my code snippet

 ![Snippet](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/8/e87505762929e8f7e9a82d412e638e62775b381c.png)

In this snippet suppose [ABC@gmail.com](mailto:ABC@gmail.com) is my Zoom account in which I created a JWT app where I get Secret and app key using those key should different user([XYZ@gmail.com](mailto:XYZ@gmail.com) or any other user id) can create meeting ?  
Or any suggestions what changes do I need to do in this?

\*\*\*Added some comments on attachment also

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<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [May 3, 2021, 7:07pm UTC](https://devforum.zoom.us/t/error-user-doesnt-exist/49292/5 "2021-05-03T19:07:27Z")

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Hey @tushars,

Thanks for providing more information on what you’re doing. If you are using a [JWT App](https://marketplace.zoom.us/docs/guides/auth/jwt), user [xyz@gmail.com](mailto:xyz@gmail.com) must be a user under your Zoom account. If you wanted to query the API on behalf of another user then that’s where you would want to use a published [OAuth App](https://marketplace.zoom.us/docs/guides/auth/oauth).

In other words, with JWT you won’t be able to use the [Get a User API](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/user) or the [Create a Meeting API](https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meetingcreate) with users that weren’t created under your account.

You may find our article on [managing users](https://support.zoom.us/hc/en-us/articles/201363183-Managing-users) to be useful.

Thanks,  
Max

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 3, 2021, 5:07am UTC](https://devforum.zoom.us/t/error-user-doesnt-exist/49292/6 "2021-06-03T05:07:52Z")

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