# Error while downloading (Code 3301)

**URL:** <https://devforum.zoom.us/t/error-while-downloading-code-3301/41716>\
**Category:** API and Webhooks\
**Created:** [January 27, 2021, 5:18pm UTC](https://devforum.zoom.us/t/error-while-downloading-code-3301/41716 "2021-01-27T17:18:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ehsanlitu](https://avatars.discourse-cdn.com/v4/letter/e/b4bc9f/32.png) [@ehsanlitu](https://devforum.zoom.us/u/ehsanlitu)\
**Post date:** [January 27, 2021, 5:18pm UTC](https://devforum.zoom.us/t/error-while-downloading-code-3301/41716/1 "2021-01-27T17:18:06Z")

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**Description**  
When tried to download a recorded meeting (which I attended), shows error This recording does not exist. (3,301). I got the link to download/watch the recording. When i go to the link this shows up.

**Error**  
This recording does not exist. (3,301)

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. I click on the link i received from office, [[Error - Zoom](https://zoom.us/rec/share/k9a-GTe ********** )]
2. See error

**Screenshots (If applicable)**  
If applicable, add screenshots to help explain your problem.

**Additional context**  
Add any other context about the problem here.

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [January 28, 2021, 6:35pm UTC](https://devforum.zoom.us/t/error-while-downloading-code-3301/41716/2 "2021-01-28T18:35:08Z")

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Hi @ehsanlitu,

Can you please share the Meeting ID associated with the recording in question? I’m happy to take a closer look.

Thanks,  
Will

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**Author:** ![ehsanlitu](https://avatars.discourse-cdn.com/v4/letter/e/b4bc9f/32.png) [@ehsanlitu](https://devforum.zoom.us/u/ehsanlitu)\
**Post date:** [February 1, 2021, 4:08am UTC](https://devforum.zoom.us/t/error-while-downloading-code-3301/41716/3 "2021-02-01T04:08:14Z")

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Hello,  
Sorry for the being late to response, as I was too sick to reply.  
The meeting ID is 916 7500 5014.  
Thnaks for your quick response.

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [February 1, 2021, 6:44pm UTC](https://devforum.zoom.us/t/error-while-downloading-code-3301/41716/4 "2021-02-01T18:44:46Z")

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Hi @ehsanlitu,

Thank you for sharing these details. In taking an initial look from my end, it does appear that a recording exists for this meeting. However, it’s possible the host’s settings could be affecting your ability to download/play the recording.

Since this isn’t specifically related to our APIs, I recommend reaching out to our [Technical Support team](https://support.zoom.us/hc/en-us/requests/new) directly about this, as they’re the experts in this domain. They will be able to best assist you with looking into this further.

Thanks,  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 4, 2021, 4:45am UTC](https://devforum.zoom.us/t/error-while-downloading-code-3301/41716/5 "2021-03-04T04:45:04Z")

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