# Error while saving an event subscription using a subdomain

**URL:** <https://devforum.zoom.us/t/error-while-saving-an-event-subscription-using-a-subdomain/67544>\
**Category:** API and Webhooks\
**Created:** [April 14, 2022, 11:44am UTC](https://devforum.zoom.us/t/error-while-saving-an-event-subscription-using-a-subdomain/67544 "2022-04-14T11:44:08Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jkdv](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jkdv/32/36878_2.png) [@jkdv](https://devforum.zoom.us/u/jkdv)\
**Post date:** [April 14, 2022, 11:44am UTC](https://devforum.zoom.us/t/error-while-saving-an-event-subscription-using-a-subdomain/67544/1 "2022-04-14T11:44:08Z")

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Error while saving an event subscription using a subdomain

**Description**  
When setting the endpoint for event webhooks I am unable to provide a subdomain. Without using a subdomain it is working as expected.

This might be a regex problem with a newer tld. We are using .cloud. If we swap this with lets say .de it works just fine.

**Error**  
Invalid URL: sub.domain.cloud/webhooks/zoom

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth App

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Create an app
2. Add an event subscription for any event
3. Enter a subdomain with the tld .cloud in any of the endpoint fields
4. Save
5. See error

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 15, 2022, 9:23pm UTC](https://devforum.zoom.us/t/error-while-saving-an-event-subscription-using-a-subdomain/67544/2 "2022-04-15T21:23:52Z")

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Hi @jkdv ,

We’re looking into all of the accepted webhook subdomains and will try to get back to you as soon as I have that information 🙂 . In the interim, is it possible to use the working domain and have traffic rerouted to the intended cloud subdomain?

Gianni

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**Author:** ![jkdv](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jkdv/32/36878_2.png) [@jkdv](https://devforum.zoom.us/u/jkdv)\
**Post date:** [April 19, 2022, 6:47am UTC](https://devforum.zoom.us/t/error-while-saving-an-event-subscription-using-a-subdomain/67544/3 "2022-04-19T06:47:51Z")

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Hey there,

it is possible but not ideal. We could set up a CNAME on a .de domain.  
Is there any ETA? We want to publish soon and by not knowing the waiting time for the review process every second counts for us.

Greetings from Germany

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 19, 2022, 5:45pm UTC](https://devforum.zoom.us/t/error-while-saving-an-event-subscription-using-a-subdomain/67544/4 "2022-04-19T17:45:59Z")

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Hi @jkdv ,

Thank you for your response. At this time there is not updated ETA on all the accepted subdomain options, but I will follow up with the SMEs in that department.

Gianni

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**Author:** ![learnwithanees](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/learnwithanees/32/37080_2.png) [@learnwithanees](https://devforum.zoom.us/u/learnwithanees)\
**Post date:** [April 21, 2022, 10:17am UTC](https://devforum.zoom.us/t/error-while-saving-an-event-subscription-using-a-subdomain/67544/5 "2022-04-21T10:17:50Z")

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I got a similar issue on a subdomain of a [tech site](https://techibeast.com/).

When setting the endpoint for event webhooks I am unable to provide a subdomain. Without using a subdomain it is working as expected.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 21, 2022, 8:18pm UTC](https://devforum.zoom.us/t/error-while-saving-an-event-subscription-using-a-subdomain/67544/6 "2022-05-21T20:18:30Z")

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Closed on May 21, 2022, 8:18pm UTC

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