# Error while updating a collaborator's role for a whiteboard

**URL:** <https://devforum.zoom.us/t/error-while-updating-a-collaborators-role-for-a-whiteboard/125485>\
**Category:** API and Webhooks\
**Tags:** api\
**Created:** [January 29, 2025, 5:35am UTC](https://devforum.zoom.us/t/error-while-updating-a-collaborators-role-for-a-whiteboard/125485 "2025-01-29T05:35:54Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![newbieDev](https://avatars.discourse-cdn.com/v4/letter/n/d26b3c/32.png) [@newbieDev](https://devforum.zoom.us/u/newbieDev)\
**Post date:** [January 29, 2025, 5:35am UTC](https://devforum.zoom.us/t/error-while-updating-a-collaborators-role-for-a-whiteboard/125485/1 "2025-01-29T05:35:54Z")

</div>

Hi,

I am trying to use patch request to update whiteboard collaborator (_For some reasons i am unable to insert APIs link_ ) even though proper scopes are in place and with an active access token I am unable to update the collaborator’s role.  
I have tried to make a collaborator (using the collaborator\_id) to owner, co-owner, and even viewer the same error comes up every time.

Are there any setting I need to change in App level, Account level or from the User end.

Also APP owner, board owner and collaborator are three different accounts.

**Error :**

```auto
Status Code - 403
{
    "code": 111901,
    "message": "Permission is needed to complete this request. Ask owner for access."
}

```

**Curl request :**

```auto
curl --location --request PATCH 'https://api.zoom.us/v2/whiteboards/<white_board_id>/collaborator' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer <BEARER_TOKEN>' \
--data '{
  "collaborators": [
    {
      "collaborator_id": "<COLLABORATOR_ID">,
      "role": 0
    }
  ]
}'

```

---

<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [February 3, 2025, 8:43pm UTC](https://devforum.zoom.us/t/error-while-updating-a-collaborators-role-for-a-whiteboard/125485/2 "2025-02-03T20:43:05Z")

</div>

Hi @newbieDev  
Thanks for reaching out to us and welcome to the Zoom Developer Forum!  
Have you been able to troubleshoot this on your end?

---

<div class="post-metadata">

**Author:** ![newbieDev](https://avatars.discourse-cdn.com/v4/letter/n/d26b3c/32.png) [@newbieDev](https://devforum.zoom.us/u/newbieDev)\
**Post date:** [February 4, 2025, 5:20am UTC](https://devforum.zoom.us/t/error-while-updating-a-collaborators-role-for-a-whiteboard/125485/3 "2025-02-04T05:20:30Z")

</div>

Hi @elisa.zoom,

I tried to change some settings for the account owner.  
like granting View and edit access.

But that didn’t work.

Can you please help me out on this?

Thanks

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [February 5, 2025, 4:02pm UTC](https://devforum.zoom.us/t/error-while-updating-a-collaborators-role-for-a-whiteboard/125485/4 "2025-02-05T16:02:34Z")

</div>

Hi @newbieDev  
I was not able to replicate this on my end. Using the patch request, I can update the collaborator’s role.  
I will send you a DM to get more specific details about this issue.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [February 9, 2026, 7:38am UTC](https://devforum.zoom.us/t/error-while-updating-a-collaborators-role-for-a-whiteboard/125485/5 "2026-02-09T07:38:41Z")

</div>

Closed on February 9, 2026, 7:38am UTC

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