# Error while verifying my domain

**URL:** <https://devforum.zoom.us/t/error-while-verifying-my-domain/120471>\
**Category:** Domain Validation\
**Created:** [November 6, 2024, 6:44pm UTC](https://devforum.zoom.us/t/error-while-verifying-my-domain/120471 "2024-11-06T18:44:06Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![daniel.fernandez](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/daniel.fernandez/32/64737_2.png) [@daniel.fernandez](https://devforum.zoom.us/u/daniel.fernandez)\
**Post date:** [November 6, 2024, 6:44pm UTC](https://devforum.zoom.us/t/error-while-verifying-my-domain/120471/1 "2024-11-06T18:44:06Z")

</div>

Hello, I need to verify my domain, I already added the TXT record to my DNS but when I try to verify the domain I got this error:

{  
“code”: 500,  
“status”: 500,  
“error”: “Internal Server Error”,  
“message”: “An error was encountered when processing your request”,  
“timestamp”: 1730916909371,  
“trackingId”: “MP\_74cd9f0efd09461792e81bfa30f0af53”  
}

I want to go over the manual process, What I need to do?

---

<div class="post-metadata">

**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [November 6, 2024, 6:52pm UTC](https://devforum.zoom.us/t/error-while-verifying-my-domain/120471/2 "2024-11-06T18:52:57Z")

</div>

Hello,

Thank you for reaching out in relation to Our Domain Validation process, the next steps will be sent to you via DM. Please refer to our domain validation resource: [Domain Validation Explanation](https://devforum.zoom.us/t/domain-validation-explanation/87699) for any further questions you may have about the process.

Thank you.
