# errorCode: 1 Fail to join the meeting **URL:** \ **Category:** Web\ **Created:** [January 29, 2021, 9:57pm UTC](https://devforum.zoom.us/t/errorcode-1-fail-to-join-the-meeting/41972 "2021-01-29T21:57:18Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![ojelicoder](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojelicoder/32/19152_2.png) [@ojelicoder](https://devforum.zoom.us/u/ojelicoder)\ **Post date:** [January 29, 2021, 9:57pm UTC](https://devforum.zoom.us/t/errorcode-1-fail-to-join-the-meeting/41972/1 "2021-01-29T21:57:19Z")
Hello, Although I have entered all the data correctly, I am getting an error as below. I couldn’t understand exactly why this error is caused. I couldn’t find any solution. ![Screen Shot 2021-01-30 at 00.53.45](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/7/5/759e69499ccd1a81587cd56015387ad03a05da01.png) Could you help me? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 30, 2021, 7:45pm UTC](https://devforum.zoom.us/t/errorcode-1-fail-to-join-the-meeting/41972/2 "2021-01-30T19:45:31Z")
Hey @ojelicoder , Can you please provide steps to reproduce the issue? 🙂 Also, are you using meeting or webinar registration? Thanks, Tommy ---
**Author:** ![ojelicoder](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojelicoder/32/19152_2.png) [@ojelicoder](https://devforum.zoom.us/u/ojelicoder)\ **Post date:** [January 31, 2021, 12:09am UTC](https://devforum.zoom.us/t/errorcode-1-fail-to-join-the-meeting/41972/3 "2021-01-31T00:09:40Z")
Hi @tommy , Meeting pro + webinar registration. **Description** Although I have entered all the data correctly, I am getting an error. **Error** errorCode: 1 errorMessage: “Fail to join the meeting.” result: “The current sdk version doesn’t support register meeting/webinar, please upgrade to the latest version.” **Which version?** “@zoomus/websdk”: “^1.8.6” **To Reproduce and Screenshots** I am trying to access the meeting with the data coming from Crm. I can login when I try a free account with apiKey and secretKey. But this time, I can’t register because it’s a free account. Actually I can show it in one step. ![Screen Shot 2021-01-31 at 03.11.33](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/b/eb0f7fe965d98403181285d467907523a595c826.png) Thank you 🙂 ---
**Author:** ![ojelicoder](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojelicoder/32/19152_2.png) [@ojelicoder](https://devforum.zoom.us/u/ojelicoder)\ **Post date:** [January 31, 2021, 5:07pm UTC](https://devforum.zoom.us/t/errorcode-1-fail-to-join-the-meeting/41972/4 "2021-01-31T17:07:29Z")
Hi @tommy , Do you have any solutions or suggestions for this issue? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 1, 2021, 4:02pm UTC](https://devforum.zoom.us/t/errorcode-1-fail-to-join-the-meeting/41972/5 "2021-02-01T16:02:17Z")
Hey @ojelicoder , Currently Meeting Registration is not supported on the Web SDK. Also, pre Webinar Registration is not supported yet, only registration while you join the webinar. You can read more about that functionality here: > **[Join Webinar - Webinars - Build an App - Web - Client SDKs - Zoom Software...](https://marketplace.zoom.us/docs/sdk/native-sdks/web/build/webinars/join#joining-webinars-with-registration-required)** > > Join a Webinar > > Webinars are launched and joined in the Web SDK using the ZoomMtg.init() method to launch the SDK, then the ZoomMtg.join() to join the u... Please try disabling registration and seeing if that fixes the issue. 🙂 Thanks, Tommy ---
**Author:** ![ojelicoder](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojelicoder/32/19152_2.png) [@ojelicoder](https://devforum.zoom.us/u/ojelicoder)\ **Post date:** [February 1, 2021, 7:08pm UTC](https://devforum.zoom.us/t/errorcode-1-fail-to-join-the-meeting/41972/6 "2021-02-01T19:08:51Z")
Hi @tommy , Thanks for your return. Actually, I am not registering a meeting. Participants are already pre-registered to the meeting. I get this error when logging in to a registered user in a previously created meeting. Do you have a comment about this? ---
**Author:** ![ojelicoder](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojelicoder/32/19152_2.png) [@ojelicoder](https://devforum.zoom.us/u/ojelicoder)\ **Post date:** [February 1, 2021, 9:41pm UTC](https://devforum.zoom.us/t/errorcode-1-fail-to-join-the-meeting/41972/7 "2021-02-01T21:41:23Z")
@tommy hi again, I was able to login when I tried it with the **webinar**. Thank you so much 🙂 ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 1, 2021, 9:45pm UTC](https://devforum.zoom.us/t/errorcode-1-fail-to-join-the-meeting/41972/8 "2021-02-01T21:45:26Z")
Hey @ojelicoder , Happy to hear you got it working! Let me know if I can help with anything else. 🙂 Thanks, Tommy ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [March 4, 2021, 7:45am UTC](https://devforum.zoom.us/t/errorcode-1-fail-to-join-the-meeting/41972/9 "2021-03-04T07:45:52Z")
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