# errorMessage":"The account don't enable API."

**URL:** <https://devforum.zoom.us/t/errormessage-the-account-dont-enable-api/10018>\
**Category:** Web\
**Created:** [March 29, 2020, 2:21am UTC](https://devforum.zoom.us/t/errormessage-the-account-dont-enable-api/10018 "2020-03-29T02:21:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kurapati.muralikrish](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kurapati.muralikrish/32/4397_2.png) [@kurapati.muralikrish](https://devforum.zoom.us/u/kurapati.muralikrish)\
**Post date:** [March 29, 2020, 2:21am UTC](https://devforum.zoom.us/t/errormessage-the-account-dont-enable-api/10018/1 "2020-03-29T02:21:31Z")

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**Description**  
errorMessage":“The account don’t enable API.” when I join the zoom meeting using web sdk

**Error**  
errorMessage":“The account don’t enable API.”

**Which version?**  
I have create a JWT app and replaced the API key and secret in index.js and also upgraded the account to pro, do I have to wait for a while after creating the pro account?  
[https://github.com/zoom/sample-app-web](https://github.com/zoom/sample-app-web) used the repo

**Screenshots**  
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**Smartphone (please complete the following information):**

 ![Screen Shot 2020-03-28 at 9.20.59 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/b/bf14e30631ba1d0a545873afbdfcf6d240848699.png)

- Browser:[e.g. Chrome]

**Additional context**  
Add any other context about the problem here.

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [March 29, 2020, 3:45am UTC](https://devforum.zoom.us/t/errormessage-the-account-dont-enable-api/10018/2 "2020-03-29T03:45:12Z")

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Hi @kurapati.muralikrish,

Is the meeting ID apart of your account? Can you try to regenerate your API Key/Secret to see if that works?

Thanks

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<div class="post-metadata">

**Author:** ![kurapati.muralikrish](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kurapati.muralikrish/32/4397_2.png) [@kurapati.muralikrish](https://devforum.zoom.us/u/kurapati.muralikrish)\
**Post date:** [March 29, 2020, 5:08am UTC](https://devforum.zoom.us/t/errormessage-the-account-dont-enable-api/10018/3 "2020-03-29T05:08:38Z")

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I got it resolved, my mistake was I created multiple accounts and used basic account instead of pro

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [March 30, 2020, 4:55am UTC](https://devforum.zoom.us/t/errormessage-the-account-dont-enable-api/10018/4 "2020-03-30T04:55:48Z")

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Hi @kurapati.muralikrish,

Glad that you got it working. Let us know if you need anything else.

Thanks

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 7:39pm UTC](https://devforum.zoom.us/t/errormessage-the-account-dont-enable-api/10018/5 "2020-08-21T19:39:53Z")

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