# Event 'onUserIsInWaitingRoom' not fired

**URL:** <https://devforum.zoom.us/t/event-onuserisinwaitingroom-not-fired/33441>\
**Category:** Web\
**Created:** [October 16, 2020, 9:55am UTC](https://devforum.zoom.us/t/event-onuserisinwaitingroom-not-fired/33441 "2020-10-16T09:55:37Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![harald.glanzer](https://avatars.discourse-cdn.com/v4/letter/h/eada6e/32.png) [@harald.glanzer](https://devforum.zoom.us/u/harald.glanzer)\
**Post date:** [October 16, 2020, 9:55am UTC](https://devforum.zoom.us/t/event-onuserisinwaitingroom-not-fired/33441/1 "2020-10-16T09:55:37Z")

</div>

hi,

i have upgrade to zoom sdk 1.8.1 and included your 4 ‘inMeetingServiceListeners’ from your websdk documentation in the js file using your ZoomMtg interface:

```
ZoomMtg.inMeetingServiceListener('onUserJoin', function (data) {                                                                                                                                                                                                        
  console.log(data);                                                                                                                                                                                                                                                          
});                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
ZoomMtg.inMeetingServiceListener('onUserLeave', function (data) {                                                                                                                                                                                                             
  console.log(data);                                                                                                                                                                                                                                                          
});                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
ZoomMtg.inMeetingServiceListener('onUserIsInWaitingRoom', function (data) {                                                                                                                                                                                                    
    console.log("USER IN WAITING ROOM!");                                                                                                                                                                                      
    console.log(data);                                                                                                                                                                                                                                                          
});                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
ZoomMtg.inMeetingServiceListener('onMeetingStatus', function (data) {                                                                                                                                                                                                         
// {status: 1(connecting), 2(connected), 3(disconnected), 4(reconnecting)}            
  console.log(data);                                                                                                                                                                                                                                                          
});                       

```

when i start a meeting as host via websdk and join with a desktop client to this running meeting, the ‘onUserJoin’ callback is called, but **NOT** ‘onUserIsInWaitingRoom’, i.e. i do not see the expected log lines.  
Are you aware of a bug relating to this topic?

thx in advance  
Hari

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 20, 2020, 4:30pm UTC](https://devforum.zoom.us/t/event-onuserisinwaitingroom-not-fired/33441/2 "2020-10-20T16:30:26Z")

</div>

Hey @harald.glanzer,

Do you have the waiting room enabled for this meeting? If you could share the meetingUUID we can look into this further.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![harald.glanzer](https://avatars.discourse-cdn.com/v4/letter/h/eada6e/32.png) [@harald.glanzer](https://devforum.zoom.us/u/harald.glanzer)\
**Post date:** [October 20, 2020, 6:22pm UTC](https://devforum.zoom.us/t/event-onuserisinwaitingroom-not-fired/33441/3 "2020-10-20T18:22:03Z")

</div>

yes, waiting room is active for this account.

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 21, 2020, 2:37pm UTC](https://devforum.zoom.us/t/event-onuserisinwaitingroom-not-fired/33441/4 "2020-10-21T14:37:56Z")

</div>

Hey @harald.glanzer,

Can you share the Meeting UUID where you’re seeing this? This will help me to take a closer look.

Thanks,  
Will

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 21, 2020, 12:38am UTC](https://devforum.zoom.us/t/event-onuserisinwaitingroom-not-fired/33441/5 "2020-11-21T00:38:10Z")

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Closed on November 21, 2020, 12:38am UTC

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