# Event subscriptions not working **URL:** \ **Category:** API and Webhooks\ **Created:** [January 27, 2022, 7:51am UTC](https://devforum.zoom.us/t/event-subscriptions-not-working/63284 "2022-01-27T07:51:53Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Aeon](https://avatars.discourse-cdn.com/v4/letter/a/57b2e6/32.png) [@Aeon](https://devforum.zoom.us/u/Aeon)\ **Post date:** [January 27, 2022, 7:51am UTC](https://devforum.zoom.us/t/event-subscriptions-not-working/63284/1 "2022-01-27T07:51:53Z")
hi I have created a JWT App and I have subscribed to some events, but it does not send any, I have already tried using webhook.site to debug, I have also created a Webhook Only app and no record appears either, the strange thing is that in another account I have I made an application the same and if it sends the events correctly. I hope you can help me with my problem ---
**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [January 27, 2022, 9:04am UTC](https://devforum.zoom.us/t/event-subscriptions-not-working/63284/2 "2022-01-27T09:04:25Z")
Greetings, @Aeon, Welcome to the Developer Forum and thank you for posting. Can you share the Webhooks events you are not receiving? Down below I’ve linked our `Not receiving Webhooks` Developer Support article for your review. > **[Not receiving Webhooks](https://zoomdevelopersupport.zendesk.com/hc/en-us/articles/360054379371-Not-receiving-Webhooks)** > > If you are not receiving Webhooks from Zoom, please ensure you have followed the prerequisites: >   > > Prerequisites: > > > Event Subscriptions must be enabled for your Marketplace app. > You have added an E... Let me know if this helps or if you have further clarifications. Best, Donte ---
**Author:** ![Aeon](https://avatars.discourse-cdn.com/v4/letter/a/57b2e6/32.png) [@Aeon](https://devforum.zoom.us/u/Aeon)\ **Post date:** [January 27, 2022, 5:07pm UTC](https://devforum.zoom.us/t/event-subscriptions-not-working/63284/3 "2022-01-27T17:07:44Z")
Good day I meet the requirements you mention, in another account I have exactly the same configuration and it works correctly Webhooks events I try to receive: Start Meeting, End Meeting, Participant/Host joined meeting, Participant/Host left meeting, Meeting has been created, Meeting has been updated, Meeting has been deleted, Recording Started, Recording Stopped, Recording Paused, Recording Resumed thaks ---
**Author:** ![Aeon](https://avatars.discourse-cdn.com/v4/letter/a/57b2e6/32.png) [@Aeon](https://devforum.zoom.us/u/Aeon)\ **Post date:** [January 31, 2022, 6:47pm UTC](https://devforum.zoom.us/t/event-subscriptions-not-working/63284/4 "2022-01-31T18:47:54Z")
any solution to my problem, because in my other account it continues to work normally and in the other I continue with the problem ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [January 31, 2022, 6:57pm UTC](https://devforum.zoom.us/t/event-subscriptions-not-working/63284/5 "2022-01-31T18:57:00Z")
Hi @Aeon , Can you please open a [support ticket](https://devsupport.zoom.us/hc/en-us) with this information? Thank you. Gianni ---
**Author:** ![Aeon](https://avatars.discourse-cdn.com/v4/letter/a/57b2e6/32.png) [@Aeon](https://devforum.zoom.us/u/Aeon)\ **Post date:** [January 31, 2022, 7:09pm UTC](https://devforum.zoom.us/t/event-subscriptions-not-working/63284/6 "2022-01-31T19:09:40Z")
I have already open a ticket, thanks ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [March 3, 2022, 5:10am UTC](https://devforum.zoom.us/t/event-subscriptions-not-working/63284/7 "2022-03-03T05:10:16Z")
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.