The API we declared in the “Event Subscription” (for Event Updates) is never being called.
We do not see any errors, simply that our API is not getting called by any Zoom Webhooks
Which App Type (OAuth / Chatbot / JWT / Webhook)?
How To Reproduce (If applicable)
Steps to reproduce the behavior:
- Create the OAuth App & get it published
- Add “Event Subscriptions” for meeting update and provide a valid API on our backend
- Create & Update meetings
- Nothing happens
We made sure that this issue isn’t due to an outdated version of our app installed on out test accounts. After uninstalling / reinstalling, the issue is still occurring.
Our backend endpoint seems to be working normally when hit via Postman.
Adding an event subscription to https://marketplace.zoom.us/docs/api-reference/webhook-reference/meeting-events/meeting-created to the same API has the same result.
Backend endpoint is reverse proxied through an edge server to a zoom handler service. We log every stage here, and do not see any requests in our logs.