# Experiencing significant number of ERR\_NAME\_NOT\_RESOLVED errors **URL:** \ **Category:** Web\ **Created:** [September 20, 2022, 9:59am UTC](https://devforum.zoom.us/t/experiencing-significant-number-of-err-name-not-resolved-errors/76237 "2022-09-20T09:59:12Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![chakradarraju](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chakradarraju/32/19048_2.png) [@chakradarraju](https://devforum.zoom.us/u/chakradarraju)\ **Post date:** [September 20, 2022, 9:59am UTC](https://devforum.zoom.us/t/experiencing-significant-number-of-err-name-not-resolved-errors/76237/1 "2022-09-20T09:59:12Z")
**Description** Zoom is unable to connect to socket server: [zoomiad93rwg.iad.zoom.us](http://zoomiad93rwg.iad.zoom.us) We started experiencing this from yesterday, I tried resolving bunch of domains manually that were failing resolution, why is zoom client trying to connect to unavailable domain name? **Browser Console Error** Browser: WebSocket connection to ‘wss://zoomiad93rwg.iad.zoom.us/wc/api/3412939782…’ failed: Error in connection establishment: net::ERR\_NAME\_NOT\_RESOLVED **Which Web Meeting SDK version?** “@zoomus/websdk”: “^2.6.0” ---
**Author:** ![ryan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan/32/37137_2.png) [@ryan](https://devforum.zoom.us/u/ryan)\ **Post date:** [September 21, 2022, 3:17pm UTC](https://devforum.zoom.us/t/experiencing-significant-number-of-err-name-not-resolved-errors/76237/2 "2022-09-21T15:17:25Z")
See also: [Web SDK attempting to connect to invalid DNS names](https://devforum.zoom.us/t/web-sdk-attempting-to-connect-to-invalid-dns-names/76277) ---
**Author:** ![chakradarraju](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chakradarraju/32/19048_2.png) [@chakradarraju](https://devforum.zoom.us/u/chakradarraju)\ **Post date:** [September 22, 2022, 1:16pm UTC](https://devforum.zoom.us/t/experiencing-significant-number-of-err-name-not-resolved-errors/76237/3 "2022-09-22T13:16:59Z")
Please update if you find a fix, this is a major outage, we’ll also update here if we find a solution. ---
**Author:** ![ryan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan/32/37137_2.png) [@ryan](https://devforum.zoom.us/u/ryan)\ **Post date:** [September 22, 2022, 3:31pm UTC](https://devforum.zoom.us/t/experiencing-significant-number-of-err-name-not-resolved-errors/76237/4 "2022-09-22T15:31:09Z")
@chakradarraju see my latest message in the other thread, we’ve seen the errors taper off as of late yesterday. ---
**Author:** ![syekollu](https://avatars.discourse-cdn.com/v4/letter/s/9e8a1a/32.png) [@syekollu](https://devforum.zoom.us/u/syekollu)\ **Post date:** [September 23, 2022, 4:54am UTC](https://devforum.zoom.us/t/experiencing-significant-number-of-err-name-not-resolved-errors/76237/5 "2022-09-23T04:54:59Z")
@ryan We noticed that it tapered off last night too. ---
**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [September 27, 2022, 4:16am UTC](https://devforum.zoom.us/t/experiencing-significant-number-of-err-name-not-resolved-errors/76237/6 "2022-09-27T04:16:53Z")
Hi, @ryan , @syekollu , and @chakradarraju , Thank you for reporting this issue. Can you confirm if you are still seeing the same behavior? If so, can you share a screen shot or video reproducing the behavior? ---
**Author:** ![jorr90](https://avatars.discourse-cdn.com/v4/letter/j/aeb1de/32.png) [@jorr90](https://devforum.zoom.us/u/jorr90)\ **Post date:** [October 1, 2022, 7:30am UTC](https://devforum.zoom.us/t/experiencing-significant-number-of-err-name-not-resolved-errors/76237/7 "2022-10-01T07:30:12Z")
We noticed this problem right now, in our case with (remove spaces between points, forum link limit): zoomiad5rwg . iad . zoom . us zoomiad7rwg . iad . zoom . us zoomiad8rwg . iad . zoom . us zoomiad9rwg . iad . zoom . us …seems to rotate the number. Connecting from Europe country: zoomff13422490131rwg . cloud . zoom . us We cannot use Zoom SDK at all!! ---
**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [October 1, 2022, 2:32pm UTC](https://devforum.zoom.us/t/experiencing-significant-number-of-err-name-not-resolved-errors/76237/8 "2022-10-01T14:32:36Z")
@jorr90 , Thank you for reporting this behavior. Can you submit a [support ticket](https://zoom.us/zendesk/sso?return_to=https://support.zoom.us/hc/requests/new?ticket_form_id=360000996591) with the following details and share the ticket number with me : Zoom Account ID Account Admin Email Address Developer Email Address Impacted Meeting ids Date and Time: ---
**Author:** ![jorr90](https://avatars.discourse-cdn.com/v4/letter/j/aeb1de/32.png) [@jorr90](https://devforum.zoom.us/u/jorr90)\ **Post date:** [October 1, 2022, 9:54pm UTC](https://devforum.zoom.us/t/experiencing-significant-number-of-err-name-not-resolved-errors/76237/9 "2022-10-01T21:54:16Z")
All ok right now, maybe was a temporary issue last night, or a maintenance not communicated on [status.zoom.us](http://status.zoom.us) Thanks for the fast response. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [November 1, 2022, 7:54am UTC](https://devforum.zoom.us/t/experiencing-significant-number-of-err-name-not-resolved-errors/76237/10 "2022-11-01T07:54:24Z")
Closed on November 1, 2022, 7:54am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.