# Facing issue in video Calling

**URL:** <https://devforum.zoom.us/t/facing-issue-in-video-calling/1619>\
**Category:** iOS\
**Created:** [August 22, 2018, 6:36am UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619 "2018-08-22T06:36:59Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![venky\_samcom](https://avatars.discourse-cdn.com/v4/letter/v/a587f6/32.png) [@venky\_samcom](https://devforum.zoom.us/u/venky_samcom)\
**Post date:** [August 22, 2018, 6:36am UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/1 "2018-08-22T06:36:59Z")

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We have integrated MobileRTC Framework for Video calling. We are facing issue at every time when we start video calling (at the time of getting permission for camera & microphone) video should be start just after taking access for Camera and microphone. but only black screen is appeared.&nbsp;  
We have develop app in Swift 4 with Xcode 9.4.  
Please assist as soon as possible. It’s Urgent we need integrate in App.

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**Author:** ![Chao\_Bai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chao_bai/32/60_2.png) [@Chao\_Bai](https://devforum.zoom.us/u/Chao_Bai)\
**Post date:** [August 22, 2018, 7:34am UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/2 "2018-08-22T07:34:29Z")

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hi, samcom:

When you install one fresh program, start or join a meeting for the first time. iOS System would request camera&nbsp; &microphone permission.

After permission had been permitted, iOS System will cache it, do not&nbsp;notify permission in next time.

Meanwhile, the audio and video will work well after permission had been permitted.

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<div class="post-metadata">

**Author:** ![venky\_samcom](https://avatars.discourse-cdn.com/v4/letter/v/a587f6/32.png) [@venky\_samcom](https://devforum.zoom.us/u/venky_samcom)\
**Post date:** [August 22, 2018, 8:31am UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/3 "2018-08-22T08:31:03Z")

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We are tried that one also but it’s showing video one second after that again it’s showing black screen only.&nbsp;

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<div class="post-metadata">

**Author:** ![Chao\_Bai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chao_bai/32/60_2.png) [@Chao\_Bai](https://devforum.zoom.us/u/Chao_Bai)\
**Post date:** [August 22, 2018, 8:35am UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/4 "2018-08-22T08:35:43Z")

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1. Did other participants mute their video or they are sending the video?

2. The bad network would introduce the&nbsp;black screen issue.

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<div class="post-metadata">

**Author:** ![venky\_samcom](https://avatars.discourse-cdn.com/v4/letter/v/a587f6/32.png) [@venky\_samcom](https://devforum.zoom.us/u/venky_samcom)\
**Post date:** [August 22, 2018, 8:46am UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/5 "2018-08-22T08:46:42Z")

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No, other participants are unmute their video. They didn’t send any video’s. Network is working fine that is not a problem for any one. It’s showing 2 or 3 second after that only showing black screen.&nbsp;

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**Author:** ![Chao\_Bai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chao_bai/32/60_2.png) [@Chao\_Bai](https://devforum.zoom.us/u/Chao_Bai)\
**Post date:** [August 22, 2018, 8:50am UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/6 "2018-08-22T08:50:18Z")

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so only yourself in the meeting and video is always black?

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<div class="post-metadata">

**Author:** ![venky\_samcom](https://avatars.discourse-cdn.com/v4/letter/v/a587f6/32.png) [@venky\_samcom](https://devforum.zoom.us/u/venky_samcom)\
**Post date:** [August 22, 2018, 8:55am UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/7 "2018-08-22T08:55:26Z")

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My&nbsp;video is visible to them. But the problem is their&nbsp;video is not visible that time it’s showing black. That problem we are facing by using ZoomSDK in Swift only.&nbsp;

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**Author:** ![Chao\_Bai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chao_bai/32/60_2.png) [@Chao\_Bai](https://devforum.zoom.us/u/Chao_Bai)\
**Post date:** [August 22, 2018, 9:02am UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/8 "2018-08-22T09:02:27Z")

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&nbsp;It’s showing 2 or 3 seconds after that only showing black screen.&nbsp;

Do you mean in first 2 or 3 seconds, you can see other participants’ video, then it turns to black?

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<div class="post-metadata">

**Author:** ![venky\_samcom](https://avatars.discourse-cdn.com/v4/letter/v/a587f6/32.png) [@venky\_samcom](https://devforum.zoom.us/u/venky_samcom)\
**Post date:** [August 22, 2018, 9:04am UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/9 "2018-08-22T09:04:00Z")

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Yes, that is problem we are facing now.

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<div class="post-metadata">

**Author:** ![Chao\_Bai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chao_bai/32/60_2.png) [@Chao\_Bai](https://devforum.zoom.us/u/Chao_Bai)\
**Post date:** [August 22, 2018, 9:07am UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/10 "2018-08-22T09:07:19Z")

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ok, please help to try with the latest sdk:&nbsp;[https://github.com/zoom/zoom-sdk-ios/releases](https://github.com/zoom/zoom-sdk-ios/releases)

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<div class="post-metadata">

**Author:** ![venky\_samcom](https://avatars.discourse-cdn.com/v4/letter/v/a587f6/32.png) [@venky\_samcom](https://devforum.zoom.us/u/venky_samcom)\
**Post date:** [August 22, 2018, 9:11am UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/11 "2018-08-22T09:11:40Z")

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We need latest SDK in swift 4 right now we are doing in swift only. Please send the latest SDK related to swift.&nbsp;&nbsp;

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<div class="post-metadata">

**Author:** ![Chao\_Bai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chao_bai/32/60_2.png) [@Chao\_Bai](https://devforum.zoom.us/u/Chao_Bai)\
**Post date:** [August 22, 2018, 9:18am UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/12 "2018-08-22T09:18:33Z")

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there is only one iOS SDK&nbsp;and use Objective c.

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<div class="post-metadata">

**Author:** ![venky\_samcom](https://avatars.discourse-cdn.com/v4/letter/v/a587f6/32.png) [@venky\_samcom](https://devforum.zoom.us/u/venky_samcom)\
**Post date:** [August 22, 2018, 9:21am UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/13 "2018-08-22T09:21:28Z")

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Ok thanks.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 20, 2021, 7:31pm UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/14 "2021-09-20T19:31:27Z")

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Closing as solved.

-Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 20, 2021, 7:31pm UTC](https://devforum.zoom.us/t/facing-issue-in-video-calling/1619/15 "2021-09-20T19:31:30Z")

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