# Facing Meeting Passcode wrong error

**URL:** <https://devforum.zoom.us/t/facing-meeting-passcode-wrong-error/71614>\
**Category:** Web\
**Created:** [July 4, 2022, 12:53pm UTC](https://devforum.zoom.us/t/facing-meeting-passcode-wrong-error/71614 "2022-07-04T12:53:58Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![amaheshwari](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@amaheshwari](https://devforum.zoom.us/u/amaheshwari)\
**Post date:** [July 4, 2022, 12:53pm UTC](https://devforum.zoom.us/t/facing-meeting-passcode-wrong-error/71614/1 "2022-07-04T12:53:58Z")

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**Description**  
When i am joining the meeting using web sdk component view i am facing the error meeting passcode is wrong. Please help me to resolve this.

**Which Web Meeting SDK version?**  
I am using version 2.4.0.

**Screenshots**

 ![Screenshot from 2022-07-04 18-15-54](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/f/ef108e4395c5305d08e26f265763f7f12914e60c.png)

Am pasting the screenshot of the code.

 ![Screenshot from 2022-07-04 18-22-58](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/8/d8c5786c849e8912f696fbb9f590392071971126.png)

**Device (please complete the following information):**

- Device: Lenovo thinkpad
- OS: Linux
- Browser: crome

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<div class="post-metadata">

**Author:** ![amaheshwari](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@amaheshwari](https://devforum.zoom.us/u/amaheshwari)\
**Post date:** [July 5, 2022, 5:43am UTC](https://devforum.zoom.us/t/facing-meeting-passcode-wrong-error/71614/2 "2022-07-05T05:43:39Z")

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This error will occurs when the passcode contains % sign but when i remove the % sign from passcode then the meeting works perfectly. The passcode is dynamically generated from zoom please let me know how to handle this.

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [July 5, 2022, 4:22pm UTC](https://devforum.zoom.us/t/facing-meeting-passcode-wrong-error/71614/3 "2022-07-05T16:22:55Z")

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Hi, @amaheshwari,

Have you tried to remove the % from the passcode with Regex?

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<div class="post-metadata">

**Author:** ![amaheshwari](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@amaheshwari](https://devforum.zoom.us/u/amaheshwari)\
**Post date:** [July 6, 2022, 7:11am UTC](https://devforum.zoom.us/t/facing-meeting-passcode-wrong-error/71614/4 "2022-07-06T07:11:51Z")

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Actually my question is when passcode contains % sign the meeting will work but when i replace passcode with any other character or special character then the meeting will works fine and i am  
using 2.4.0 version web sdk component view .  
Please see all the screenshot for reference.  
1.When the passcode contains % sign it shows.

 ![Screenshot from 2022-07-06 12-32-53](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/3/53f99732165e41d88fda57876d37a6b3612b79f0.png)

Now when i join the meet it shows passcode error.

 ![Screenshot from 2022-07-06 12-32-58](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/a/0/a03a1039e80903d85e8a7e663461c76cde6a1057.png)

1. When i replace % sign with any other character or special character it works fine.  
 ![Screenshot from 2022-07-06 12-39-50](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/7/4/745eab4f8c06994f6aac580b3e3989f0b2cf7a5a.png)  
Now meeting works fine.  
 ![Screenshot from 2022-07-06 12-39-58](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/f/b/fbff5ee12a752cce6c34e6376e0208c1e019d278.png)

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [July 6, 2022, 9:00am UTC](https://devforum.zoom.us/t/facing-meeting-passcode-wrong-error/71614/5 "2022-07-06T09:00:46Z")

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@amaheshwari,

Thank you for the details – this sounds like a bug! How is the actual password set for the meeting? For example, without updating the password via API, does the passcode contains a % sign, but when replaced with another character it works? Or is it the case that you are updating the password via API with a different special character to join the meeting?

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**Author:** ![amaheshwari](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@amaheshwari](https://devforum.zoom.us/u/amaheshwari)\
**Post date:** [July 6, 2022, 1:05pm UTC](https://devforum.zoom.us/t/facing-meeting-passcode-wrong-error/71614/6 "2022-07-06T13:05:02Z")

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Yes, without updating the password via API, the passcode contains a % sign, but when we replaced with another character it works.

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [July 6, 2022, 8:01pm UTC](https://devforum.zoom.us/t/facing-meeting-passcode-wrong-error/71614/7 "2022-07-06T20:01:53Z")

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Hi, @amaheshwari,

Thanks for confirming! As a next step, can you create a [support ticket](https://zoom.us/zendesk/sso?return_to=https://support.zoom.us/hc/requests/new?ticket_form_id=360000996591) and include the link to this thread? I’d like to work with you to see what may be happening. Please be sure to share the [support ticket](https://zoom.us/zendesk/sso?return_to=https://support.zoom.us/hc/requests/new?ticket_form_id=360000996591) with me via private message.

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<div class="post-metadata">

**Author:** ![amaheshwari](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@amaheshwari](https://devforum.zoom.us/u/amaheshwari)\
**Post date:** [July 7, 2022, 5:19am UTC](https://devforum.zoom.us/t/facing-meeting-passcode-wrong-error/71614/8 "2022-07-07T05:19:12Z")

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Support TicketID is [REDACTED]

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 7, 2022, 8:02am UTC](https://devforum.zoom.us/t/facing-meeting-passcode-wrong-error/71614/10 "2022-08-07T08:02:32Z")

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Closed on August 7, 2022, 8:02am UTC

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