# Failed to initialize zoom SDK Error: 1 internalErrorCode=0 Android sample apps

**URL:** <https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001>\
**Category:** Android\
**Created:** [February 11, 2020, 5:57pm UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001 "2020-02-11T17:57:18Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![rizkyrayd](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rizkyrayd/32/3080_2.png) [@rizkyrayd](https://devforum.zoom.us/u/rizkyrayd)\
**Post date:** [February 11, 2020, 5:57pm UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/1 "2020-02-11T17:57:18Z")

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**Description**  
Hi i try to build Android sample apps that zoom provide on github for Research n development purpose,already open it with android studio and do all the steps on [Android SDK Documentation](https://marketplace.zoom.us/docs/sdk/native-sdks/android/getting-started/install-sdk) page,like creating SDK Apps for generate SDK key & secret, and put sdk key & secret on AuthConstants.java,and try to put the jwt token too,but when i debug it on my device and run the sdk sample apps it appear error message “Failed to initialize zoom SDK Error: 1 internalErrorCode=0”, can anyone help me,is there something that i must to add to the project beside the sdk key & secrets on AuthConstants.java,fyi i already using zoom free trial account

**Screenshots**

 ![photo_2020-01-30_13-29-49](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/3/3d40b0f2d333792eab1a05f1a0c72d08098addd4.jpeg)

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [February 13, 2020, 1:47am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/2 "2020-02-13T01:47:23Z")

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Hi [rizkyrayd](https://devforum.zoom.us/u/rizkyrayd),

Thanks for the post. The error code indicates that the JWT token is incorrect. What is the web domain you are using?

To ensure your SDK key & secret are working, besides filling up the SDK key & secret in AuthConstants.java, please change the following in InitAuthSDKHelper.java

```auto
            ZoomSDKInitParams initParams = new ZoomSDKInitParams();
// initParams.jwtToken = SDK_JWTTOKEN;
            initParams.appKey = SDK_KEY;
            initParams.appSecret = SDK_SECRET;

```

If it works, then it means the key & secret are working, then you may refer to the instruction here: [https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/sdk-initialization](https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/sdk-initialization) to complete the JWT token.

You can use either key & secret or JWT token for SDK initialization.

Hope this helps. Thanks!

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**Author:** ![rizkyrayd](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rizkyrayd/32/3080_2.png) [@rizkyrayd](https://devforum.zoom.us/u/rizkyrayd)\
**Post date:** [February 13, 2020, 2:08am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/3 "2020-02-13T02:08:05Z")

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im using [zoom.us](http://zoom.us) for my web domain is it correct? or im wrong.  
oke ill try to direct change the sdk secret n key on initauthsdkhelper.java hope this work ill inform you asap

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**Author:** ![rizkyrayd](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rizkyrayd/32/3080_2.png) [@rizkyrayd](https://devforum.zoom.us/u/rizkyrayd)\
**Post date:** [February 13, 2020, 2:08am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/4 "2020-02-13T02:08:48Z")

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hope this work thanks

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**Author:** ![rizkyrayd](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rizkyrayd/32/3080_2.png) [@rizkyrayd](https://devforum.zoom.us/u/rizkyrayd)\
**Post date:** [February 13, 2020, 3:41am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/5 "2020-02-13T03:41:46Z")

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yup its work! thank you carson you’re the best! 😁 😁 😁

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [February 13, 2020, 11:45pm UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/6 "2020-02-13T23:45:33Z")

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Hi [rizkyrayd](https://devforum.zoom.us/u/rizkyrayd),

Glad to hear that it is working. Happy Zooming! 🙂

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**Author:** ![rizkyrayd](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rizkyrayd/32/3080_2.png) [@rizkyrayd](https://devforum.zoom.us/u/rizkyrayd)\
**Post date:** [February 14, 2020, 9:30am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/7 "2020-02-14T09:30:05Z")

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thanks @carson.zoom btw can i use same android sdk for outsystem platform have heard before?,its like hybrid platform & low code platform

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [February 15, 2020, 12:39am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/8 "2020-02-15T00:39:05Z")

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Hi [rizkyrayd](https://devforum.zoom.us/u/rizkyrayd),

Could you elaborate a little bit more about the outsytem and the hybrid platform low code platform? Not. quite sure what kind of system you are referring to. Any wiki or link would be very helpful.

Thanks!

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**Author:** ![jiangmy](https://avatars.discourse-cdn.com/v4/letter/j/a88e4f/32.png) [@jiangmy](https://devforum.zoom.us/u/jiangmy)\
**Post date:** [April 23, 2020, 3:59am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/9 "2020-04-23T03:59:46Z")

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> [@carson.zoom](#):
>
> arams.jwtToken = SDK\_JWTTOKEN

execuse me  
Did you solved this error？how to make it?

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [April 23, 2020, 6:58am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/10 "2020-04-23T06:58:04Z")

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Hi [jiangmy](https://devforum.zoom.us/u/jiangmy),

Thanks for the reply. Which error are you referring to? Are you looking for a way to generate the JWT token for SDK authentication? You may follow the instruction here:  
[https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/sdk-initialization](https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/sdk-initialization)

Thanks!

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**Author:** ![urnish](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/urnish/32/6887_2.png) [@urnish](https://devforum.zoom.us/u/urnish)\
**Post date:** [April 24, 2020, 6:19am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/11 "2020-04-24T06:19:14Z")

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> [@carson.zoom](#):
>
> initParams.appKey = SDK\_KEY; initParams.appSecret = SDK\_SECRET;

Thanks Carson\_Chen, It really work for me too. thanks again

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [April 25, 2020, 2:02am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/12 "2020-04-25T02:02:31Z")

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Hi [urnish](https://devforum.zoom.us/u/urnish),

Thanks for using Zoom SDK and glad to hear that it is helpful. Happy Zooming! 🙂

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<div class="post-metadata">

**Author:** ![myapps.faisal](https://avatars.discourse-cdn.com/v4/letter/m/c37758/32.png) [@myapps.faisal](https://devforum.zoom.us/u/myapps.faisal)\
**Post date:** [June 11, 2020, 9:30pm UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/13 "2020-06-11T21:30:33Z")

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thanks , its working

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [June 12, 2020, 6:59am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/14 "2020-06-12T06:59:13Z")

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Glad to hear it is working. Happy Zooming! 🙂

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**Author:** ![saniltr](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/saniltr/32/12526_2.png) [@saniltr](https://devforum.zoom.us/u/saniltr)\
**Post date:** [July 27, 2020, 6:51am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/15 "2020-07-27T06:51:46Z")

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EVEN AFTER CHANGING THE ZOOM SDK KEY AND SECRET KEY I AM GETTING AN ERROR OF FAILED TO INITIALIZE THE ZOOM SDK .DO I NEED TO CHANGE THE WEB DOMAIN AS IT IS IN [zoom.us](http://zoom.us)

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [July 29, 2020, 10:41am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/16 "2020-07-29T10:41:29Z")

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Hi @saniltr,

Thanks for using Zoom SDK. Yes, the web domain should be [zoom.us](http://zoom.us).

Thanks!

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**Author:** ![kathuriasimran94](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kathuriasimran94/32/11150_2.png) [@kathuriasimran94](https://devforum.zoom.us/u/kathuriasimran94)\
**Post date:** [September 3, 2020, 12:01pm UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/17 "2020-09-03T12:01:40Z")

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Hello,

I have create JWT following this [https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/sdk-initialization](https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/sdk-initialization) and get jwt but when i am trying to init sdk using jwt token i an getting 1,0 error that means jwt is invalid token but how? can you please help me with this?

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**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [September 3, 2020, 4:31pm UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/18 "2020-09-03T16:31:14Z")

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Hi @kathuriasimran94, sorry to hear you’re running into an issue with generating your JWT.

First, let’s make sure your key and secret values are correct. You can test this by setting them as your `appKey` and `appSecret` fields in `ZoomSDKInitParams`.

Once you’ve verified that these values are correct and that the SDK is working, head over to [jwt.io](http://jwt.io) and create a JWT by copying the JSON format mentioned in the link you posted.

Lastly, if you’re uncertain about any of the specific components of your JWT, feel free to ask and I will be more than happy to clarify.

Thanks!

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<div class="post-metadata">

**Author:** ![kathuriasimran94](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kathuriasimran94/32/11150_2.png) [@kathuriasimran94](https://devforum.zoom.us/u/kathuriasimran94)\
**Post date:** [September 5, 2020, 6:24am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/19 "2020-09-05T06:24:25Z")

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Hello,

Thank you for reply, I tried as you said now i am getting 2, 3023 error in sample app.

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<div class="post-metadata">

**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [September 8, 2020, 4:18pm UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001/20 "2020-09-08T16:18:50Z")

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Hi @kathuriasimran94, thanks for the response.

According to our [error codes](https://marketplace.zoom.us/docs/sdk/native-sdks/android/resource/error-codes), that means an illegal key/secret are being used. This most commonly occurs when using the wrong values for these fields. Please ensure that you are copying the key and secret for an SDK app on the marketplace.

Thanks!

[Next page](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-error-1-internalerrorcode-0-android-sample-apps/8001.md?page=2)
