# Failed to initialize Zoom Sdk errorCode=2, internalErrorCode=3023

**URL:** <https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-errorcode-2-internalerrorcode-3023/19284>\
**Category:** Meeting SDK\
**Created:** [May 27, 2020, 5:23pm UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-errorcode-2-internalerrorcode-3023/19284 "2020-05-27T17:23:17Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kriss12n](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kriss12n/32/9328_2.png) [@kriss12n](https://devforum.zoom.us/u/kriss12n)\
**Post date:** [May 27, 2020, 5:23pm UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-errorcode-2-internalerrorcode-3023/19284/1 "2020-05-27T17:23:17Z")

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Good morning, I am just starting to use this magnificent api, I downloaded the example project but I have this error all the time:

Error initializing Zoom skd errorCode = 2, internalErrorCode = 3023

he checked my credentials and everything seems fine from that part, help please

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**Author:** ![michael.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael.zoom/32/37213_2.png) [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\
**Post date:** [May 29, 2020, 5:59am UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-errorcode-2-internalerrorcode-3023/19284/2 "2020-05-29T05:59:20Z")

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Hi @kriss12n, which SDK are you using? Can you share code samples of the init method used when creating/joining the meeting?

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**Author:** ![kriss12n](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kriss12n/32/9328_2.png) [@kriss12n](https://devforum.zoom.us/u/kriss12n)\
**Post date:** [June 1, 2020, 6:20pm UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-errorcode-2-internalerrorcode-3023/19284/3 "2020-06-01T18:20:44Z")

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Thank you very much for being aware, I managed to solve it. The problem was in the credentials

Thanks a lot

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**Author:** ![michael.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael.zoom/32/37213_2.png) [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\
**Post date:** [June 1, 2020, 8:22pm UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-errorcode-2-internalerrorcode-3023/19284/4 "2020-06-01T20:22:40Z")

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@kriss12n glad it worked! 🙂

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:38pm UTC](https://devforum.zoom.us/t/failed-to-initialize-zoom-sdk-errorcode-2-internalerrorcode-3023/19284/5 "2020-08-21T21:38:59Z")

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