Join Zoom Meeting

# Failed to join meeting error code 3712 **URL:** \ **Category:** Web\ **Created:** [January 9, 2025, 4:03am UTC](https://devforum.zoom.us/t/failed-to-join-meeting-error-code-3712/124197 "2025-01-09T04:03:08Z")\ **Posts on this page:** 5\ **Page:** 1

**Author:** ![vitieubao83](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vitieubao83/32/65310_2.png) [@vitieubao83](https://devforum.zoom.us/u/vitieubao83)\ **Post date:** [January 9, 2025, 4:03am UTC](https://devforum.zoom.us/t/failed-to-join-meeting-error-code-3712/124197/1 "2025-01-09T04:03:09Z")

**Meeting SDK Type and Version** 3.11.0 version **Description** ## Joining Meeting Timeout or Browser restriction Signature is invalid **Error?** ```auto errorCode: 3712 errorMessage: "Signature is invalid." method: "join" result: "Invalid signature." status: false ``` **Troubleshooting Routes** Please check github:[https://github.com/FindingNewWay/zoom](https://github.com/FindingNewWay/zoom) **How To Reproduce** Step 1: I created Server-to-Server OAuth zoom app and have clientID = \_tPbvILqRACkUsmgX5\_s5A Step 2: Schedule new meeting zoom by call zoom API [https://us06web.zoom.us/j/84832162595?pwd=LyCHOZUgXHqrPO7Iixzw1gFl48TSDS.1](https://us06web.zoom.us/j/84832162595?pwd=LyCHOZUgXHqrPO7Iixzw1gFl48TSDS.1) I got Meeting number: 84832162595 Meeting password: 7tjL5X Step 3: Make basecode64 signature to gen with client\_secret at back end using php ```auto private function generateSignature($meetingNumber, $role) { $apiKey = env('ZOOM_CLIENT_ID'); $apiSecret = env('ZOOM_CLIENT_SECRET'); $payload = [ 'sdkKey' => $apiKey, 'mn' => $meetingNumber, 'role' => $role, 'iat' => time(), 'exp' => time() + 60 * 60 * 2, // Token valid for 2 hours 'appKey' => $apiKey, 'tokenExp' => time() + 60 * 60 * 2 ]; return JWT::encode($payload, $apiSecret, 'HS256'); } ``` Here are my generated signature: eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzZGtLZXkiOiJfdFBidklMcVJBQ2tVc21nWDVfczVBIiwibW4iOiI4NDgzMjE2MjU5NSIsInJvbGUiOjEsImlhdCI6MTczNjQwODc4NiwiZXhwIjoxNzM2NDE1OTg2LCJhcHBLZXkiOiJfdFBidklMcVJBQ2tVc21nWDVfczVBIiwidG9rZW5FeHAiOjE3MzY0MTU5ODZ9.SVlBbaooib9M3N6dD1B3A6AodC5WTty-s0LetjMHy8g Step 4: Make front end blade file in Laravel using Meeting SDK ```auto Join Zoom Meeting

``` Here is meeting configuration: ```auto leaveUrl:"http://localhost:8000" meetingNumber: "84832162595" passWord: "7tjL5X" role: 0 sdkKey: "_tPbvILqRACkUsmgX5_s5A" signature: "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzZGtLZXkiOiJfdFBidklMcVJBQ2tVc21nWDVfczVBIiwibW4iOiI4NDgzMjE2MjU5NSIsInJvbGUiOjEsImlhdCI6MTczNjQwODc4NiwiZXhwIjoxNzM2NDE1OTg2LCJhcHBLZXkiOiJfdFBidklMcVJBQ2tVc21nWDVfczVBIiwidG9rZW5FeHAiOjE3MzY0MTU5ODZ9.SVlBbaooib9M3N6dD1B3A6AodC5WTty-s0LetjMHy8g" userName: "Guest" ``` I got the issue that can not join meeting. ```auto errorCode: 3712 errorMessage: "Signature is invalid." method: "join" result: "Invalid signature." status: false ``` I event try to get signature generate from [https://developers.zoom.us/docs/meeting-sdk/auth/](https://developers.zoom.us/docs/meeting-sdk/auth/) And hard code in blade file ```auto const meetConfig = { sdkKey: '{{ env('ZOOM_CLIENT_ID') }}', signature: 'eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhcHBLZXkiOiJfdFBidklMcVJBQ2tVc21nWDVfczVBIiwic2RrS2V5IjoiX3RQYnZJTHFSQUNrVXNtZ1g1X3M1QSIsIm1uIjoiODQ4MzIxNjI1OTUiLCJyb2xlIjoxLCJ0b2tlbkV4cCI6MTczNjQxMjY2NCwiaWF0IjoxNzM2NDA5MDY0LCJleHAiOjE3MzY0MTI2NjR9.tCe3tapKehkbmseXT_gnXFwPZSnlVQmq99N9Xeqneos', meetingNumber: '{{ $meetingNumber }}', userName: 'Guest', passWord: '{{ $passWord }}', leaveUrl: 'http://localhost:8000', role: 0 }; ``` But the same issue occurred. Please support Thanks ---

**Author:** ![vitieubao83](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vitieubao83/32/65310_2.png) [@vitieubao83](https://devforum.zoom.us/u/vitieubao83)\ **Post date:** [January 9, 2025, 8:06am UTC](https://devforum.zoom.us/t/failed-to-join-meeting-error-code-3712/124197/2 "2025-01-09T08:06:31Z")

@chunsiong.zoom Please support ---

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [January 9, 2025, 3:08pm UTC](https://devforum.zoom.us/t/failed-to-join-meeting-error-code-3712/124197/3 "2025-01-09T15:08:34Z")

@vitieubao83 , Thank you for posting in the Zoom Developer Forum. We actually have Youtube video you can reference for debugging your signature. Here is the link: [![](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/8/6/862f511d17afc1136c639b9855a410f19c6fe6fc.jpeg "Decoding JWT for Authorization Errors for Zoom Meeting SDK") ](https://www.youtube.com/watch?v=F3l5RJoEKP4) Take a look and let us know if you still are encounter an issue. ---

**Author:** ![vitieubao83](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vitieubao83/32/65310_2.png) [@vitieubao83](https://devforum.zoom.us/u/vitieubao83)\ **Post date:** [January 10, 2025, 7:43am UTC](https://devforum.zoom.us/t/failed-to-join-meeting-error-code-3712/124197/4 "2025-01-10T07:43:42Z")

For anyone got same issue, Firstly, we have to make General app at Zoom Market place and turn on meeting SDK option. Secondly, we have generate JWT token to using Zoom Meeting SDK. Last, let use lastest Zoom Meeting SDK at front end ---

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [February 9, 2025, 5:44pm UTC](https://devforum.zoom.us/t/failed-to-join-meeting-error-code-3712/124197/5 "2025-02-09T17:44:29Z")

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