# Failed to obtain host

**URL:** <https://devforum.zoom.us/t/failed-to-obtain-host/93248>\
**Category:** Windows\
**Created:** [August 11, 2023, 3:52am UTC](https://devforum.zoom.us/t/failed-to-obtain-host/93248 "2023-08-11T03:52:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jiedesheng0525](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jiedesheng0525/32/32181_2.png) [@jiedesheng0525](https://devforum.zoom.us/u/jiedesheng0525)\
**Post date:** [August 11, 2023, 3:52am UTC](https://devforum.zoom.us/t/failed-to-obtain-host/93248/1 "2023-08-11T03:52:53Z")

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**Description**  
In the Windows system, after joining the conference, click on the participant to obtain the host’s permission. After entering the key, a prompt will appear indicating that the host key you entered is invalid. There is no problem trying to use the Zoom client, but this problem has occurred on other Windows computers

**Which Windows Meeting SDK version?**  
5.15.2.18146

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Go to ‘…’
2. Click on ‘…’
3. Scroll down to ‘…’
4. See error

**Screenshots**  
If applicable, add screenshots to help explain your problem.

**Troubleshooting Routes**  
_The troubleshooting attempt types you’ve already exhausted, including testing with the appropriate sample app (found on [Zoom · GitHub](https://github.com/zoom))._

**Device (please complete the following information):**

- Device: [Lenovo Y9000]
- OS: [Windows 10]

**Additional context**  
Add any other context about the problem here.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [August 16, 2023, 2:33pm UTC](https://devforum.zoom.us/t/failed-to-obtain-host/93248/2 "2023-08-16T14:33:12Z")

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Hi @jiedesheng0525 ,

> [@jiedesheng0525](#):
>
> fter entering the key, a prompt will appear indicating that the host key you entered is invalid. There is no problem trying to use the Zoom client, but this problem has occurred on other Windows computers

What other systems have you tried this on? It’s working on those other systems, just not Windows?

Please share a short video reproducing this and supply your SDK credentials, recent meeting id and email in a private message. Thanks.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 16, 2023, 12:33am UTC](https://devforum.zoom.us/t/failed-to-obtain-host/93248/3 "2023-09-16T00:33:30Z")

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Closed on September 16, 2023, 12:33am UTC

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