# Frozen video on iPhone Chrome

**URL:** <https://devforum.zoom.us/t/frozen-video-on-iphone-chrome/90027>\
**Category:** Web\
**Created:** [June 12, 2023, 5:14pm UTC](https://devforum.zoom.us/t/frozen-video-on-iphone-chrome/90027 "2023-06-12T17:14:54Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jburke1](https://avatars.discourse-cdn.com/v4/letter/j/f6c823/32.png) [@jburke1](https://devforum.zoom.us/u/jburke1)\
**Post date:** [June 12, 2023, 5:14pm UTC](https://devforum.zoom.us/t/frozen-video-on-iphone-chrome/90027/1 "2023-06-12T17:14:54Z")

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**Description**  
I am trying to use the Video SDK for Web in a webpage, but when in a session in Chrome on an iPhone the video of the iPhone user is only showing a single image from the video camera, i.e. the video is frozen. It works fine if used in Chrome on the desktop.

**Which Web Video SDK version?**  
1.7.10

**Device (please complete the following information):**

- Device: iPhone XR
- OS: iOS 16.5
- Browser: Chrome
- Browser Version: 114.0.5735.99

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**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [June 13, 2023, 2:42am UTC](https://devforum.zoom.us/t/frozen-video-on-iphone-chrome/90027/2 "2023-06-13T02:42:21Z")

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Hi @jburke1 ,

i’ve just tested this, and it is working fine. What sample code are you using? Or are you writing this from scratch?

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 13, 2023, 12:43pm UTC](https://devforum.zoom.us/t/frozen-video-on-iphone-chrome/90027/3 "2023-07-13T12:43:00Z")

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Closed on July 13, 2023, 12:43pm UTC

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