# "Fully customizable mobile SDK" Interest Form cannot be submitted **URL:** \ **Category:** Video SDK\ **Created:** [January 22, 2021, 1:32am UTC](https://devforum.zoom.us/t/fully-customizable-mobile-sdk-interest-form-cannot-be-submitted/41245 "2021-01-22T01:32:05Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![jklee](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jklee/32/21885_2.png) [@jklee](https://devforum.zoom.us/u/jklee)\ **Post date:** [January 22, 2021, 1:32am UTC](https://devforum.zoom.us/t/fully-customizable-mobile-sdk-interest-form-cannot-be-submitted/41245/1 "2021-01-22T01:32:05Z")
**Description** To use a fully customizable mobile SDK,I entered an “interest form”, but there is an error. ( [Zoom Developer Solutions](https://zoom.us/docs/en-us/fully-customizable-sdk.html#zoom-form-contact-section) ) When submitting an interest form, I can no longer proceed from the Privacy Policy screen. Please check the problem. ---
**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\ **Post date:** [January 22, 2021, 5:55pm UTC](https://devforum.zoom.us/t/fully-customizable-mobile-sdk-interest-form-cannot-be-submitted/41245/2 "2021-01-22T17:55:37Z")
Hi @jklee, thanks for using the dev forum. Sorry to hear you are running into an issue submitting that form. Can you please provide a screenshot of the error you are encountering? Thanks! ---
**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\ **Post date:** [January 25, 2021, 6:56pm UTC](https://devforum.zoom.us/t/fully-customizable-mobile-sdk-interest-form-cannot-be-submitted/41245/4 "2021-01-25T18:56:29Z")
Hi @jklee, Thank you for providing those screenshots. I have reported this to the team responsible for maintaining that form and we will work on getting that fixed ASAP. In the meantime, I will send you a message with additional information on how to submit a request while this is being fixed. Thanks! ---
**Author:** ![tlol91](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tlol91/32/24127_2.png) [@tlol91](https://devforum.zoom.us/u/tlol91)\ **Post date:** [February 12, 2021, 1:28pm UTC](https://devforum.zoom.us/t/fully-customizable-mobile-sdk-interest-form-cannot-be-submitted/41245/5 "2021-02-12T13:28:26Z")
hello, I’m having trouble with the same problem. I cannot proceed from the Privacy Policy screen. ![agree](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/3/b3e6360ea8287f37658a53231468727caaaf3e65.png) Could you send me the message for submit, too? Thanks. ---
**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\ **Post date:** [February 12, 2021, 6:22pm UTC](https://devforum.zoom.us/t/fully-customizable-mobile-sdk-interest-form-cannot-be-submitted/41245/6 "2021-02-12T18:22:11Z")
Hi @tlol91, Sorry to hear you are running into this issue as well. I have sent you instructions to get signed up. Thanks! ---
**Author:** ![tlol91](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tlol91/32/24127_2.png) [@tlol91](https://devforum.zoom.us/u/tlol91)\ **Post date:** [February 15, 2021, 8:29am UTC](https://devforum.zoom.us/t/fully-customizable-mobile-sdk-interest-form-cannot-be-submitted/41245/7 "2021-02-15T08:29:05Z")
I got FC SDK on the marketplace! Thank you so much for your kindness. Without your help, I wouldn’t solve the problem. I’m so impressed at your kindness! ---
**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\ **Post date:** [February 16, 2021, 5:12pm UTC](https://devforum.zoom.us/t/fully-customizable-mobile-sdk-interest-form-cannot-be-submitted/41245/8 "2021-02-16T17:12:45Z")
That’s great to hear! If you require any additional help while using the SDK, please don’t hesitate to reach out. 🙂