# Gallery View Button not showing in Chrome Browser

**URL:** <https://devforum.zoom.us/t/gallery-view-button-not-showing-in-chrome-browser/54674>\
**Category:** Web\
**Created:** [July 24, 2021, 7:27pm UTC](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-chrome-browser/54674 "2021-07-24T19:27:28Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![abhi0476](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/abhi0476/32/6453_2.png) [@abhi0476](https://devforum.zoom.us/u/abhi0476)\
**Post date:** [July 24, 2021, 7:27pm UTC](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-chrome-browser/54674/1 "2021-07-24T19:27:29Z")

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I am not able to see View button at the right top of window for switching to gallery view. Instead Full screen button is shown.  
OS: Windows 11  
Browser: Chrome 92.0.4515.107  
Zoom Web SDK Version: 1.9.7

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/3/f/3f0b15cc8128c782b565640a33afeb0911b2bfd7.jpeg)

PS: Button is showing on MAC OS Chrome Browser

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**Author:** ![anhnt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/anhnt/32/3194_2.png) [@anhnt](https://devforum.zoom.us/u/anhnt)\
**Post date:** [July 26, 2021, 2:31pm UTC](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-chrome-browser/54674/2 "2021-07-26T14:31:19Z")

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Hi Dev Forum;

We have the same issue.

Zoom Web SDK 1.9.1 | 1.9.7 (Zoom sample app)  
Chrome version: 92.0.4515.107

We use Chrome on Windows 10.

Thanks

 ![image_2021-07-26_21-21-43](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/3/7/372e1e4da9a993ae911cd0e8eb29dc6aa1d05bd4.jpeg)

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**Author:** ![mijodu](https://avatars.discourse-cdn.com/v4/letter/m/a8b319/32.png) [@mijodu](https://devforum.zoom.us/u/mijodu)\
**Post date:** [July 26, 2021, 2:56pm UTC](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-chrome-browser/54674/3 "2021-07-26T14:56:46Z")

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Is your app running in Web Isolation or using the SharedArrayBuffer Origin Trial? That looks like one of the features that get disabled when the SDK has no access to the SharedArrayBuffer, which is no longer accessible in the latest Chrome update unless running in Web Isolation or using the Origin Trial.

For reference:

> **[Announcements - Stay Up To Date - Documentation](https://marketplace.zoom.us/docs/guides/stay-up-to-date/announcements#web-isolation)**
>
> Announcements
> 
> Below are upcoming and recent backwards compatible changes made to the Zoom Developer Platform. For other recent changes to the Zoom API,...

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<div class="post-metadata">

**Author:** ![abhi0476](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/abhi0476/32/6453_2.png) [@abhi0476](https://devforum.zoom.us/u/abhi0476)\
**Post date:** [July 26, 2021, 7:35pm UTC](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-chrome-browser/54674/4 "2021-07-26T19:35:28Z")

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Thanks mijodu. That really helped.  
It also solved this issue: [Getting Blank screen on self Video](https://devforum.zoom.us/t/getting-blank-screen-on-self-video/54748)

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [July 26, 2021, 10:58pm UTC](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-chrome-browser/54674/5 "2021-07-26T22:58:13Z")

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Thank you for your insight @mijodu!

Let me know if there are any questions.

Max

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**Author:** ![helloparent](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/helloparent/32/16775_2.png) [@helloparent](https://devforum.zoom.us/u/helloparent)\
**Post date:** [August 4, 2021, 4:45pm UTC](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-chrome-browser/54674/6 "2021-08-04T16:45:16Z")

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Hi MaxM,

Thank you for your response. We tried to incorporate the solution mentioned here: [https://marketplace.zoom.us/docs/sdk/native-sdks/web/advanced/web-isolation](https://marketplace.zoom.us/docs/sdk/native-sdks/web/advanced/web-isolation)

We put in the required values in nginx.conf but we are still facing the same problem.

 ![Img1](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/1/b/1b6dca8cb3db013f1644e61d55d6e090749c7915.jpeg)

Zoom SDK version: 1.95.1  
URL: [India’s leading mobile app for school parent communication and fees payments](https://onlineclasses.helloparent.in/in-class)

Further we have noticed that we are not able to see meeting.html or helper.html in the Network section of Chrome Dev Tools.

 ![S1_1](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/8/d/8d93cae548eadae1dfc75b0ee3c88b119f0441e3.jpeg)  
 ![S3_3](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/a/e/ae9084bff6f994c5e18e94de7016bf199da258d9.jpeg)  
 ![S2_2](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/9/c96079210a232f65e8986b32bc41ef461cb8f3bb.jpeg)

Pls advisewhat are we missing.

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<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [August 6, 2021, 1:26am UTC](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-chrome-browser/54674/7 "2021-08-06T01:26:48Z")

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Hey @helloparent,

I responded in our initial thread, please follow up there

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 5, 2021, 11:27am UTC](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-chrome-browser/54674/8 "2021-09-05T11:27:13Z")

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Closed on September 5, 2021, 11:27am UTC

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