# Gallery View Button not showing in some cases

**URL:** <https://devforum.zoom.us/t/gallery-view-button-not-showing-in-some-cases/55156>\
**Category:** Web\
**Created:** [August 3, 2021, 1:44pm UTC](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-some-cases/55156 "2021-08-03T13:44:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![masterlyapp](https://avatars.discourse-cdn.com/v4/letter/m/b5a626/32.png) [@masterlyapp](https://devforum.zoom.us/u/masterlyapp)\
**Post date:** [August 3, 2021, 1:44pm UTC](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-some-cases/55156/1 "2021-08-03T13:44:44Z")

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**Description**  
Hello, I notice that in some cases the View Button not showing in the meeting:  
1- Sometimes in Chrome, Brave, and Firefox Browser  
2- Sometimes Opera browser but on the host meeting  
What is the problem?

**Error**  
View Button sometimes not showing in the meeting.

**Which Web Client SDK version?**  
1.9.7

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Create new meeting and join to it as a host.
2. On Opera browser, the view button is sometimes showing on the host meeting but in member meeting is always showing.
3. On Chrome, Firefox, and Brave browser the view button is never showing on the host meeting and sometimes on the member meeting…  
**Based on this problem, I can’t show the video of other members.**

**Device (please complete the following information):**

- Device: laptop
- OS: windows 10
- Browser: Chrome
- Browser Version : 92.0.4515.107

**Screenshots**  
Opera Browser:

 ![InkedInkedopera test_LI](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/1/b177a53d088274b41420342302df863f5889d0b2.jpeg)

Chrome Brower:

 ![Inkedchrome test_LI](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/3/1/31b44a8b69d8579e99c435204378961b31afb71a.jpeg)

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [August 5, 2021, 1:45am UTC](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-some-cases/55156/2 "2021-08-05T01:45:45Z")

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Hey @masterlyapp,

Thank you for reaching out to the Zoom Developer Forum. Please see the following forum topic and let me know if that helps out:

> [@Gallery View Button not showing in Chrome Browser](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-chrome-browser/54674/3):
>
> Is your app running in Web Isolation or using the SharedArrayBuffer Origin Trial? That looks like one of the features that get disabled when the SDK has no access to the SharedArrayBuffer, which is no longer accessible in the latest Chrome update unless running in Web Isolation or using the Origin Trial. For reference:

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 4, 2021, 11:46am UTC](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-some-cases/55156/3 "2021-09-04T11:46:24Z")

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Closed on September 4, 2021, 11:46am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
